“The guys were friendly and professional. Answering our questions and advising us on operation of the unit. Job was well done and unit has performed very well. Thanks to all.”
“Thanks for always being available for Best Western Plus in Tupelo, MS!!! You guys are always here for us and we appreciate you!”
“Our AC unit was not cooling the house sufficiently. M&M checked the unit and determined that the compressor had failed. They ordered and installed a new compressor within a couple of days. The new compressor failed and was determined to be faulty from the factory. A warranty replacement was received and installed. This did not resolve the cooling issue. M&M service technicians worked diligently to determine and resolve the problem(s). Ultimately, a new unit (condenser and evaporator) was purchased and installed. Even though this situation took several days to resolve, we are very appreciative of the workmanship and professionalism shown by all of the M&M personnel involved. We would highly recommend them.”
– David W.
“Very Professional, Great service, Everything was cleaned up after they were done, Polite and Caring. Would Definitely Recommend.”
– Donnie G.
“We were very pleased with Chris’s replacement of the coil in our air conditioning unit. The entire process was done quickly & professionally. Chris explained each step of the process. We definitely are very pleased with the service, quality & speed of the diagnosis of the problem & replacement of the faulty part. Thank you for your help!”
– Mary L.
“I would like to thank the entire crew at M&M Heating and Cooling for installing our mini splits upstairs. They are professional & provide quality service. If you have any issues with your air, don’t hesitate to give them a call. They are prompt and will get you going in no time.”
– Tonya H.
“We had some duct work added onto our main unit. We were able to get the service within a few days of inquiring and the team installed it in just a few hours. Most importantly, the team cleaned up after they finished which has been an issue with other companies in the past.”
– Danielle T.
“Prompt, courteous, knowledgeable service! He explained everything he did and why he did it in a way even novices like my wife and I could understand!”
– Russell T.
“Excellent!!! We had to have our entire HVAC unit replaced along with every inch of old duct work in the attic and under the house. M&M was able to work around us living in the house during installation. Very professional, very knowledgeable and excellent service and equipment. Very pleased with our purchase! Highly recommend!”
– Michael M.
“This gentleman was very thorough. We found no problems with my AC even though it didn’t seem to be working a couple of weeks ago. Now everything is working perfectly!”
– Barbara W.
“Mr. Hood was extremely professional, courteous, kind, and respectful. He could’ve had issues with my pets, but he did not. He also got the job done greatly even though he had limited cell service. Thank you so much for your service all of you.”
– Christie F.
“Chris is always so polite and efficient. He always gets to the problem and gets it resolved quickly. Jonathan took our call promptly and took care of the situation quickly and courteously.”
– Vernon A.
“The 2 repair men were so nice. They explained things to me. I would recommend them to anyone. Thank you M&M for always taking care of my unit.”
– Brenda S.
“Blower motor went out and one call to M&M resulted in a same day repair. Chris and Connor were quick and efficient and respectful and courteous. We highly recommend.”
– Larry P.
“I was very impressed with the professional manor of the initial assessment of the problem by Greg, to the choices as to which way I wanted to proceed, to the repair itself.”
– Carol B.
“Very professional and friendly. Came in a timely manner. Thank God for helping us get heat. My husband has Cancer and stays cold his blood thin .”
– John B.
“Trey was very professional, personable, and friendly. He kept me informed of what was happening at all times. This is why M & M have been my people for over a decade. Thanks!”
– Christopher S.
“James was great ! He was polite and knowledgeable. He was very kind to my father who is a retired heat and air man. He told us everything he was doing. Gave us options. Very pleased. Need to have an M and M calendar if all your service men are that handsome .”
– Melody B.
“I woke up Saturday morning and my heating unit was blowing out cold air. It was 24 degrees outside. I called M&M heating and cooling . Mr. James Hood arrived at my home within 20 minutes. He was very professional and friendly. He repaired my unit. I would recommend theirs services to anyone.! Thank you so much M&M outstanding job!”
– Sharon S.
“Quick and efficient! Got to the problem source quickly and fixed the issue! He answer all of questions and had amazing professional courtesy. Highly recommend!”
– Jennifer B.
“Several men were in and out of our home during this installation. Everyone was so polite and very knowledgeable about the process. They were happy to answer my questions. We are very pleased with the service that we received and the product.”
– Bess R.
“I cannot say enough good things about this company. From the first phone call to last clean up after installation, they were courteous, professional, and helpful. They kept me informed during the whole process and were always polite and patient with me and my yapping dogs during the whole installation. Thank you, M&M, your company has something that a lot of places don't these days.”
– Sarah G.
“Both Jonathan and Michael do an excellent job. They are experienced and always able to help. We will definitely continue to use your Company and services offered. Thank you.”
– Donald L.
“Able to make an appointment for the next day. Greg was on time, friendly, and efficient. Answered my questions with patience and tried to figure out the best solution for my house.”
“Greg was very friendly and professional. He gave advice on how to make my system more efficient and also answered any questions I had. He has always been a great technician and a great person. Thank you!”
“Trey was able to fix my heat within 15 minutes after arriving. He was very professional and knowledgeable. He even recommended an upgrade our system if we were to stay at our current home long term.”
– Brittany W.
“Greg was able to quickly find the problem, had the needed part on his truck, and made the part installation.
Checked out the furnace / heat pump combo and problem solved. Seem to have good knowledge of product and was very professional.”
“This project took 8 hours but that was the high end of the estimate. It was very muddy outside and the crew laid floor protection and tried to be careful. Still ended up with some mud on a rug. I guess my biggest gripe is they left all the old insulation on the floor in the room with the new heat pump. This seems pretty shabby but I believe it was just an oversight. Overall everything seems to work and I’m satisfied.”
“I was very please with the service. The technicians were very polite and punctual. I was impressed with the expert knowledge provided. I am very pleased with the Bryant unit installed. I would highly recommend M and M to anyone needing a system installed or serviced!”
“I was very impressed with the level of service provided. The technician was very knowledgeable and courteous. I would recommend M&M to anyone needing a unit installed or serviced”
“Trey Hemphill came by and closed our fireplace vent to prevent further heat loss during these cold winter days. We always appreciate the professionalism and attention given by Trey and the folks at M&M Heating and Cooling.”
“He explain everything he was doing.He explained very thing to his helpers.You could tell he knew what he was doing and was willing to share with others.All of the men were very polite.”
“Greg came today and he got the fuel line repair taken care of and was just as nice as he was the last time and even went to get an additional part that he felt was needed. Trey came the first time and he worked so long and so hard to get the heat working and was successful and we really appreciated his not giving up until it was repaired. Thanks Jessica for working with me to set up this appointment.”
“I thought my dirty ductwork would need to be replaced. Instead I was told the ductwork was in good shape. Replacing it wasn’t necessary and the technician said he could set me up with a restoration company that will do a great job cleaning the ductwork and vents. This is a much cheaper option. His professionalism and honesty was greatly appreciated!”
“Greg always comes to my home when I call M&M. He always very nice and do a very good job when dispatched! If all your employees are like him you will be successful, good job Greg!”
“Very knowledgeable and professional. They took the time to explain to me everything they were doing and why. Polite and respectful.”
– Brandi G.
“Greg was very customer focused and professional. Showed up in a timely manner and conducted himself very professionally yet with great customer connection. I told him about an issue with one of our units and he throughly checked it out and reported that the casing was loose and was probably contributing to the noise we were experiencing but assured the system was functioning properly. He welcomed us to call if the problem arose again.”
“This was my third and best service call with Greg. He has always been respectful and knowledgeable. He has not lead me astray when it comes to A/C units. I’ll be a returning customer to M&M for this class of service. Thank you very much for helping me with my new home, getting ready for the Winter season, and reducing my electricity costs.”
“He called befor he came. Very nice over the phone. Brandon came in checked everything inside and outside and rechecked everything on the inside, checked to he how good everything was working, he was very nice and knew what he was doing”
– Larry Y.
“Mr. Cox quickly identified & repaired the issue. He provided photos to show me what was wrong. I appreciate the professionalism, courtesy and promptness of the M&M team.
– Marie H.
“Trey did a great job of helping me understand the issue with my unit and clearly communicated repairs he was going to make, cost, and expectations. He did a great job, and I felt very confident I was getting exceptional service by him.”
– Miles H.
“Trey was very knowledgeable and professional. He went above and beyond to explain the problems with my current system, options for a new system and air quality bundle options.”
– Ginger M.
“Brandon, came to service our heating unit and get us ready for the cold days we know are coming. Like all the M&M folks he did a great job. Wonderful team of professionals.”
– Diann S.
“Trey had a helper. Didn’t catch his name. They worked together well. Answered my questions, explained what they were doing. They both were knowledgeable and cared about taking care of our needs”
– Dennis K.
“Trey showed up Timely and quickly diagnosed issue on a Saturday. Was very professional and courteous, as I have always experienced with M&M!”
– Scott M.
“Installed complete heating and cooling system . All the installers were most courteous, knowledgeable and displayed a real level of professionalism.
Michael explained in detail the various features of the thermostat and answered all my questions.
I will definitely recommend M&M to my friends and neighbors.”
– Jeffrey C.
“Trey was knowledgeable courteous and efficient. He diagnosed the problem and repaired it in a timely fashion. Overall I’m very satisfied with the work that was performed.”
– Lindsay R.
“Trey called ahead, arrived shortly after and was ready to get to work checking our furnace for Fall maintenance. He was polite and knowledgeable. Checking the furnace and ensuring proper operation quickly, but thoroughly to ensure we have a trouble free season. An excellent representative of M&M!”
– Eric V.
“Brandon was thorough with his evaluation. When explaining what he thought needed to be done and estimated prices, he explained it so I could understand it, since I am not familiar with that line of work. I would totally recommend M&M and Brandon to others.”
– Carolyn R.
“Greg was great! He called ahead to say he was on his way and he quickly and efficiently resolved the issue. Would recommend him to anyone!”
– Janet S.
“Greg was very courteous and knowledgeable about the issues with the unit. A solution to the problem was throughly explained and an action plan initiated.”
– Jeffrey C.
“Matt is an extremely hard worker and very personable.
Greg is a great service person! He finished the job excellently and got our unit working perfectly.
Thank you for your expedition and professionalism!”
– Sharon D.
“I would highly recommend anyone to call M&M heating and cooling. Trey Hemphill knew what he was doing an any question I asked, and was able to give me the answers. Thank you Trey for getting my system back up and running.”
– Stephanie H.