Testimonials – Air Conditioning Articles

“Our AC unit was not cooling the house sufficiently. M&M checked the unit and determined that the compressor had failed. They ordered and installed a new compressor within a couple of days. The new compressor failed and was determined to be faulty from the factory. A warranty replacement was received and installed. This did not…

“Excellent!!! We had to have our entire HVAC unit replaced along with every inch of old duct work in the attic and under the house. M&M was able to work around us living in the house during installation. Very professional, very knowledgeable and excellent service and equipment. Very pleased with our purchase! Highly recommend!” –…

“Very kind, experienced and helpful.” – Maureen F.

“Greg Fairley always does great work highly recommend him and this company … they are pros” – Edward H.

“Super nice guy. Very helpful with suggestions. Thank you for your quick service today to fix our air.” – Trish R.

“Several men were in and out of our home during this installation. Everyone was so polite and very knowledgeable about the process. They were happy to answer my questions. We are very pleased with the service that we received and the product.” – Bess R.

“I cannot say enough good things about this company. From the first phone call to last clean up after installation, they were courteous, professional, and helpful. They kept me informed during the whole process and were always polite and patient with me and my yapping dogs during the whole installation. Thank you, M&M, your company…

“Able to make an appointment for the next day. Greg was on time, friendly, and efficient. Answered my questions with patience and tried to figure out the best solution for my house.”

“Excellent attitude Prompt service”

“Trey was awesome! He was professional and he knew exactly what he was talking about.”

“Trey did a great job. Glad he was able to get out so quickly and get the work done. Would recommend working with him again.”

“Greg was so professional and thorough. I really appreciate his knowledge and advice. Couldn’t have asked fir a better technician.”

“Very professional”

“Greg always comes to my home when I call M&M. He always very nice and do a very good job when dispatched! If all your employees are like him you will be successful, good job Greg!”

“Very courteous and mindful”

“This was my third and best service call with Greg. He has always been respectful and knowledgeable. He has not lead me astray when it comes to A/C units. I’ll be a returning customer to M&M for this class of service. Thank you very much for helping me with my new home, getting ready for…

“Greg was professional and he fixed my motor within 45 mins.” – Jasmine T.

“Very satisfied” – Jerry A.

“These guys were professional and very courteous.. They were diligent and they deserve a promotion..” – Darnell J.

“Professional, knowledgeable, timely and honest. Very pleased!” – Becky C.

“Trey had a helper. Didn’t catch his name. They worked together well. Answered my questions, explained what they were doing. They both were knowledgeable and cared about taking care of our needs” – Dennis K.

“Greg was very professional and completed the repair work in a timely manner.” – Lyle R.

“Helpful. Knowledgeable. Compassionate. Thorough. Positive thinking.” – Dennis K.

“Trey showed up Timely and quickly diagnosed issue on a Saturday. Was very professional and courteous, as I have always experienced with M&M!” – Scott M.

“Trey was knowledgeable courteous and efficient. He diagnosed the problem and repaired it in a timely fashion. Overall I’m very satisfied with the work that was performed.” – Lindsay R.

“Trey was patient with my questions and concerns. Explained what he found and his plan to fix it.” – Dennis K.

“Very professional and polite. He can work on our heating and cooling system any time” – Maggie S.

“Greg text before arrival. Courteous, knowledgeable, tech. He made the whole process seamless. Outstanding job. Thanks !” – Joe K.

“Greg quickly found the problem, presented me with a reasonable estimate, then made the repair. Could not ask for a better experience.” – Mark T.

“Pleasure doing business with Mr Cox. Quick response and repair. Thanks” – Michael K.

“Quick and excellent service” – Samuel I.

“Greg was very courteous and knowledgeable about the issues with the unit. A solution to the problem was throughly explained and an action plan initiated.” – Jeffrey C.

“Fast service, fast repair.” – Eddie B.

“Came on a Sunday morning. Diagnosed the issue and replaced the part in a couple minutes.” – Dillon T.

“Was at the house within an hour and has the unit blowing cold.” – Michael W.

“Excellent.” – Doris P.

“Greg is a great guy.” – Greg J.

“Excellent work” – Leona R.

“5 stars” – Verdia V.

“Greg Fairley was Great.” – Jewell C.

“We called M&M on a Sunday after coming home from a trip to discover the A/C had died while we were gone. 94F inside the house. The on call phone person was excellent to work with and gave me good info on what was going on and when Jack would call. Jack called and texted…

“Very nice and courteous.” – Joel B.

“Jack is always polite & courteous.” – Daron P.

“Was referred to M&M by Cindy Kirk. Came within four hours of call – love the picture system of technician to look for – great personality and very knowledgeable – answered all my questions and gave great advice as to how best to use system.” – Lynne W.

“Great experience. He was Very knowledgeable and quick to assess and fix the problem.” – Kirk L.

“My AC unit compressor went out Wed morning & the temp in the house went to 91 degrees! Jack King with M&M replaced the part & had my house cool & comfortable at noon on Thursday. Jack has come to my rescue on more than one occassion & he is so nice, considerate & very…

“The service was wonderful!I” – Wanda B.

“He Identified the problem & made the repair, checked for other problems & stayed to make sure the AC was working properly. Thank you Trey!” – Ricky B.

“Very professional identified problem and fixed it.” – James H.

“Very professional, polite and explained everything that needed to be done. Will definitely use M&M again in the future.” – Ashley H.

“Mr. Fairley did a fantastic job in a very timely manner.” – Trey D.

“Friendly, fast, and easy to talk to. Explained the issue and fixed it in minutes.” – Kalin E.

“Professional” – Karmille T.

“Very friendly and professional. Mr. Fairley explained the problem. The repair was quickly taken care of. Very pleasant experience.” – Rick J.

“A+ service.” – Gordon H.

“Greg was professional with his services. He answered my questions & concerns. Would recommend him & the company again. Thanks.” – Karmille T.

“Air conditioning unit was leaking inside the house. Jack immediately spotted the problem, explained and showed it to me then explained how it needed to be fixed along with a quote. He had it fixed within minutes. Jack was very polite and got the job done fast. Highly recommend!” – Debra S.

“Did a really good job fixing my unit.” – Neal C.

“Good” – Derrick W.

“Great Customer Service. Always an informative explanation of the work being done. Makes it an easy decision to call M & M for my A/C needs.” – Brandi B.

“Friendly, professional and fast. Everyone there is so nice and helpful. Greg was great and explained everything. Great service over and over.” – Ed B.

“Fast and knowledgeable” – Justin P.

“They were better than on time and service was courteous and professional. Thank you” – Eric B.

“Jonathon was quick to respond to our plea about our thermostat and made multiple trips up into the hot attic, back to the truck, out to check the AC unit to determine the problem and then set us up with a temporary thermostat until he could bring one that had larger letters for my :old"…

“Comprehensive review of our systems & decision to replace AC & Furnace” – Bill L.

“Greg has always been kind and professional when he's made service visits to my residence over the past few years.” – Andy M.

“Jack was very courteous and professional. Diagnosed my problem and fixed it quickly. Very pleased.” – Rick T.

“Great job!” – Dan M.

“He was very nice and very knowledgeable.” – Ginger T.

“Great!! Same day service !! Sent text with picture of technician First class!!!!” – Cecelia P.

“Johnathan is a most kind, respectful and knowledgeable person. He was very thorough in explainiing the different units offered by this company. Most appreciated !” – Melanie F.

“Jack did a great job, AC is working great now, but the cost just to recharge the unit seemed too high based on researching what it should have been.” – Bryan A.

“These guys came right on out and gave me an honest assessment.” – Rachel A.

“Jack was very knowledgeable, friendly and a great help. Thank you.” – David S.

“Very professional. Knew the problem right away and was able to repair quickly.” – Jennifer K.

“Trey was profesionnel dealing with the problem i had, despite that its paert of his job but the way he explained to me was convincing i really thank him for that it was nice of him.” – mohamed h.

“Jonathon was competent, quick and considerate. He asked if we would feel more comfortable if he wore a mask. That was very considerate of him. He gave us a written estimate for the replacement and a reasonable rate, and gave us a choice of 3 different days for the installation.” – Bill L.

“Trey took the time to explain all the steps and what was actually going on with my system. GREAT EXPERIENCE!” – Jonathan A.

“Great experience” – Vicki K.

“He was great and very informative.” – Raven T.

“Trey was a pleasure to work with and identified the issue with my air and corrected” – Pat R.

“Once again, great service, courteous people. I highly recommend. Not only fixed my problem but diagnosed a possible future problem and fixed that also.” – Sandra G.

“Highly recommended if you have A/C problems.” – Eric H.

“Excellent and efficient and friendly. Kept us informed.” – Vicki K.

“Professional and knowledgeable” – Angela K.

“Prompt Courteous Professional” – Lynn M.

“They came on the same day of the request. Diagnosed and had the problem fixed within an hour!” – Emily H.

“Professional knowledgeable friendly takes care of the problem” – Todd B.

“Very nice and professional…” – Betty R.

“Mr Fairley is the best heat and air guy within a hundred miles of Tupelo.” – Greg L.

“Prompt and professional” – Angela K.

“Good responsive company” – Eric H.

“Excellent job. Efficient. Courteous. Knowledgeable” – Henry E.

“Came out to diagnose an AC problem. Was very professional and informative.” – Curt B.

“Very professional” – Mitchell D.

“Jonathan is great at explaining everything to us and what our needs are for our family. Thank you Jonathan for all you do for us.” – Brad M.

“The experience was very professional.” – K R.

“We had the the thermostat set wrong oops. He showed us what we did wrong” – Morris J.

“Jack done good job checking unit out. Explain what was going on. Keep us informed when he was arriving.” – Don S.

“Gregg is always super helpful and intelligent. I would highly recommend him!” – Jessica A.

“Very prompt and polite. I felt they were very thorough as well.” – Emily H.

“Michael is always kind and professional.” – Jessica A.

“Kind and went above and beyond to make sure I had what I needed.” – Raven G.

“Jack was very professional and polite, he did a wonderful job. He also gave a referral for the clean-up. Thanks for sending him.” – Ruby M.

“Easy to talk too and educated me along about my system!” – Michael C.

“I’m unsure how you hire your employees, but they are awesome. Jonathan is very professional and addressed all my concerns, and I hope you know these employees and their customer service are what makes you a great company! Jonathan makes me feel like we are in this together. Thank you for helping someone in need.”…

“If you all could just send out Trey every time, that would be great. He was honest, friendly, and professional.” – Jessica A.

“Fast yet QUALITY service! My call requesting a technician was answered promptly and a tech arrived within an hour. I received a text prior to his arrival stating that he was on his way. I was also provided a photo of the tech in the text. My situation required a follow up visit from an…

“Mr Trey knows his job. He explained everything to me. When I had questions.” – Elizabeth M.

“Timely and friendly service” – Gary D.

“Greg was professional, kind, and he diligently worked to fix the issue quickly and efficiently. I appreciate your company and his help, delivering prompt service the day I called. Thank you.” – D H.

“Very Satisfied!” – Linda H.