Archives: Reviews
“Cole & the 2 teams were stupendous, and fantastic, They were on time, they assessed the problem, took pictures and explained the problem then got to work. When the new parts came in they told me when they were coming. After the guys finished ,pictures were taken to show the repair. They did all of this plus being courteous. This company and the technician are now my #1 go to company for my heating & cooling problems.
THANK YOU, THANK YOU !!!”
“Did a great job bringing my unit up to M&M standards”
“I bought my heating/ac unit from you several years ago, I have always been able to call when I needed my unit checked and have someone out same day. I am on Oxygen 24/7 now and I called to explain to the girl in office that I needed someone today to check my a/c unit. I can't breath in the heat!! She was very rude and told me I could not be checked until Thursday and this is Tues. I don't even drive, so I have to depend on someone to even come to get me out of this heat!!! I believe this is elder abuse and abuse of a handicapped person!!!!! I don't usually complain and I understand I'm not the only one having problems but my health issues are important!!!”
“The two technicians that came were fantastic !!! I showed the pictures of the two problems. They immediately checked out each problem. Then explained everything to me. We’re waiting on the replacement parts but they got the AC running. They were nice and explained everything to me so I
Could understand. FANTASTIC job guys !! M & M is now my go to heating and cooling company. So long my previous AC company!”
“This is a test form from bxb, please confirm when received.”
“The guys were friendly and professional. Answering our questions and advising us on operation of the unit. Job was well done and unit has performed very well. Thanks to all.”
“Thanks for always being available for Best Western Plus in Tupelo, MS!!! You guys are always here for us and we appreciate you!”
-Cheryl F.
“Quick service and very thorough explanation of the issue and service provided.”
-Lydia M.
“Our AC unit was not cooling the house sufficiently. M&M checked the unit and determined that the compressor had failed. They ordered and installed a new compressor within a couple of days. The new compressor failed and was determined to be faulty from the factory. A warranty replacement was received and installed. This did not resolve the cooling issue. M&M service technicians worked diligently to determine and resolve the problem(s). Ultimately, a new unit (condenser and evaporator) was purchased and installed. Even though this situation took several days to resolve, we are very appreciative of the workmanship and professionalism shown by all of the M&M personnel involved. We would highly recommend them.”
– David W.
“Very Professional, Great service, Everything was cleaned up after they were done, Polite and Caring. Would Definitely Recommend.”
– Donnie G.
“We were very pleased with Chris’s replacement of the coil in our air conditioning unit. The entire process was done quickly & professionally. Chris explained each step of the process. We definitely are very pleased with the service, quality & speed of the diagnosis of the problem & replacement of the faulty part. Thank you for your help!”
– Mary L.
“I would like to thank the entire crew at M&M Heating and Cooling for installing our mini splits upstairs. They are professional & provide quality service. If you have any issues with your air, don’t hesitate to give them a call. They are prompt and will get you going in no time.”
– Tonya H.
“We had some duct work added onto our main unit. We were able to get the service within a few days of inquiring and the team installed it in just a few hours. Most importantly, the team cleaned up after they finished which has been an issue with other companies in the past.”
– Danielle T.
“Excellent service from Chris. Very knowledgeable!”
– Scott W.
“Prompt, courteous, knowledgeable service! He explained everything he did and why he did it in a way even novices like my wife and I could understand!”
– Russell T.
“Mr. Hood was knowledgeable, as well as professional. M&M quick on getting our situation taken care of.”
– Linda C.
“Very respectful, knowledgeable and answered all my questions.”
– Timothy D.
“Chris was very polite and knowledgeable of the work he did on the unit”
– Avis H.
“High quality products and excellent service. Highly recommended!”
– Jamie M.
“Very professional explained everything his was doing and did.”
– Patricia H.
“Excellent!!! We had to have our entire HVAC unit replaced along with every inch of old duct work in the attic and under the house. M&M was able to work around us living in the house during installation. Very professional, very knowledgeable and excellent service and equipment. Very pleased with our purchase! Highly recommend!”
– Michael M.
“This gentleman was very thorough. We found no problems with my AC even though it didn’t seem to be working a couple of weeks ago. Now everything is working perfectly!”
– Barbara W.
“Nice. Quick servicemen. Nice service”
– Larisa E.
“Very nice guy. Explained all details to repair and future plans”
– Kike M.
“James was very professional and explained our problem very well!”
– Sandra B.
“Great experience he was in and out in 15 min. Very nice”
– Jordan B.
“Chris Brinkman was the service technician and done a great job. All of the staff at M&M has been wonderful”
– Ray B.
“Mr. Hood was extremely professional, courteous, kind, and respectful. He could’ve had issues with my pets, but he did not. He also got the job done greatly even though he had limited cell service. Thank you so much for your service all of you.”
– Christie F.
“Very satisfied with service provided today.”
– David C.
“Chris is always so polite and efficient. He always gets to the problem and gets it resolved quickly. Jonathan took our call promptly and took care of the situation quickly and courteously.”
– Vernon A.
“Fast and courteous. Excellent service. Always the best!!!”
– Linda R.
“Chris had to come to out house 3 times over 2 days and each time was patient, thorough and hopefully fixed our heat issue.”
– Kimberly H.
“The 2 repair men were so nice. They explained things to me. I would recommend them to anyone. Thank you M&M for always taking care of my unit.”
– Brenda S.
“Very efficient and patient. I was out of gas.”
– Dennis H.
“Blower motor went out and one call to M&M resulted in a same day repair. Chris and Connor were quick and efficient and respectful and courteous. We highly recommend.”
– Larry P.
“I was very impressed with the professional manor of the initial assessment of the problem by Greg, to the choices as to which way I wanted to proceed, to the repair itself.”
– Carol B.
“Very kind, experienced and helpful.”
– Maureen F.
“Mr. Wood was very knowledgeable & courteous. I signed up for yearly plan. He was extremely good in explaining everything to me!”
– Barbara W.
“Very professional and friendly. Came in a timely manner. Thank God for helping us get heat. My husband has Cancer and stays cold his blood thin .”
– John B.
“Trey was very professional, personable, and friendly. He kept me informed of what was happening at all times. This is why M & M have been my people for over a decade. Thanks!”
– Christopher S.
“James was great ! He was polite and knowledgeable. He was very kind to my father who is a retired heat and air man. He told us everything he was doing. Gave us options. Very pleased. Need to have an M and M calendar if all your service men are that handsome .”
– Melody B.
“The technician did an awesome job. Thanks”
– Kathleen B.
“James was great he explained everything he performed and answered every question we asked”
– Jasper N.
“I woke up Saturday morning and my heating unit was blowing out cold air. It was 24 degrees outside. I called M&M heating and cooling . Mr. James Hood arrived at my home within 20 minutes. He was very professional and friendly. He repaired my unit. I would recommend theirs services to anyone.! Thank you so much M&M outstanding job!”
– Sharon S.
“Very friendly and very professional”
– Ken R.
“Quick and efficient! Got to the problem source quickly and fixed the issue! He answer all of questions and had amazing professional courtesy. Highly recommend!”
– Jennifer B.
“Trey did an outstanding job. Friendly and personable and knowledgeable.”
– E.G. C.
“James Hood discovered and repaired a previously unconnected ceiling lover in my Master Bathroom. He did a great job!”
– Lynn T.
“Greg Fairley always does great work highly recommend him and this company … they are pros”
– Edward H.
“Super nice guy. Very helpful with suggestions. Thank you for your quick service today to fix our air.”
– Trish R.
“Several men were in and out of our home during this installation. Everyone was so polite and very knowledgeable about the process. They were happy to answer my questions. We are very pleased with the service that we received and the product.”
– Bess R.
“I cannot say enough good things about this company. From the first phone call to last clean up after installation, they were courteous, professional, and helpful. They kept me informed during the whole process and were always polite and patient with me and my yapping dogs during the whole installation. Thank you, M&M, your company has something that a lot of places don't these days.”
– Sarah G.
“Both Jonathan and Michael do an excellent job. They are experienced and always able to help. We will definitely continue to use your Company and services offered. Thank you.”
– Donald L.
“Very professional job. Prompt installation. Michael and crew were super. Would highly recommend.”
“Able to make an appointment for the next day. Greg was on time, friendly, and efficient. Answered my questions with patience and tried to figure out the best solution for my house.”
“Absolutely pleased with the service and work performed. Great team to do business with.”
“Very nice individual. Did not waste any time getting the repair done. I was very satisfied with him and his work.”
“Very nice and did job quickly and efficiently”
“Greg performed my spring maintenance and handled one repair today – he is always very professional and helpful in getting work completed”
“Worked and quickly got the repairs needed completed.”
“Trey always personable, professional and knowledgeable.”
“They did an excellent job replacing the unit at my business. Plan to be calling when my residential hvac units need repair/replacement.”
“Always professional, informative and courteous.”
“Just simply a damn fine person, always welcomed in my home.”
“Greg was very friendly and professional. He gave advice on how to make my system more efficient and also answered any questions I had. He has always been a great technician and a great person. Thank you!”
“Brandon was very virtuous and explained everything!”
“Great service. Worked fast”
– Amanda B.
“Trey was able to fix my heat within 15 minutes after arriving. He was very professional and knowledgeable. He even recommended an upgrade our system if we were to stay at our current home long term.”
– Brittany W.
“Trey was awesome! He was professional and he knew exactly what he was talking about.”
“Greg was very professional and proficient.”
“Outstanding and very professional!! Will call again!!”
“Trey did a great job. Glad he was able to get out so quickly and get the work done. Would recommend working with him again.”
“Very thorough and informative. Answered all my question and was very helpful.”
“Greg was able to quickly find the problem, had the needed part on his truck, and made the part installation.
Checked out the furnace / heat pump combo and problem solved. Seem to have good knowledge of product and was very professional.”
“He was very nice and did a great job fixing our furnace. Will use you again if we have any more trouble. Thank you Trey”
“This project took 8 hours but that was the high end of the estimate. It was very muddy outside and the crew laid floor protection and tried to be careful. Still ended up with some mud on a rug. I guess my biggest gripe is they left all the old insulation on the floor in the room with the new heat pump. This seems pretty shabby but I believe it was just an oversight. Overall everything seems to work and I’m satisfied.”
“Very professional and accurate in a timely manner.”
“I was very please with the service. The technicians were very polite and punctual. I was impressed with the expert knowledge provided. I am very pleased with the Bryant unit installed. I would highly recommend M and M to anyone needing a system installed or serviced!”
“I was very impressed with the level of service provided. The technician was very knowledgeable and courteous. I would recommend M&M to anyone needing a unit installed or serviced”
“Trey Was very polite and solved the problem, factory mis wiring!”
“Trey Hemphill came by and closed our fireplace vent to prevent further heat loss during these cold winter days. We always appreciate the professionalism and attention given by Trey and the folks at M&M Heating and Cooling.”
“Greg was so professional and thorough. I really appreciate his knowledge and advice. Couldn’t have asked fir a better technician.”
“Thank you for the speedy response to my situation. Trey did a great job. I will only call M&M from now on.”
“Trey was polite and professional.
Seems very knowledgeable.”
“He did a great job. Figured out it was the thermostat and it changed in a timely manner.”
“Fast response,respectful and efficient technician ,thanks”
“Greg was prompt, courteous and efficient. He took time to explain what he needed to do and what the cost would be.”
“Quick arrival, very knowledgeable and helped me understand the issue.”
“Very nice and explained things so I could understand. If I have to have work done in the future I hope Trey can do the service.”
“He explain everything he was doing.He explained very thing to his helpers.You could tell he knew what he was doing and was willing to share with others.All of the men were very polite.”
“Very knowledgeable, very professional, very nice! Excellent service and communication! Would definitely use again!”
“Jonathan was very helpful and knowledgeable in helping us select the unit we needed”
“Mr. Cox was great from the time he showed up until the time he left! Very professional, and got the job done correctly.”
“Trey was very courteous and knowledgeable. He fixed the problem quickly.”
“Brandon was very professional and knowledgeable. He did a great job!”
“Greg came today and he got the fuel line repair taken care of and was just as nice as he was the last time and even went to get an additional part that he felt was needed. Trey came the first time and he worked so long and so hard to get the heat working and was successful and we really appreciated his not giving up until it was repaired. Thanks Jessica for working with me to set up this appointment.”
“I thought my dirty ductwork would need to be replaced. Instead I was told the ductwork was in good shape. Replacing it wasn’t necessary and the technician said he could set me up with a restoration company that will do a great job cleaning the ductwork and vents. This is a much cheaper option. His professionalism and honesty was greatly appreciated!”
“First time customer with M&M. Very professional company. I received a text with the technicians picture. Very prompt and found problem quickly.”
“Greg was very punctual, came in & got the job done, offered advice, and left! A very hard worker & efficient!”
“Greg always comes to my home when I call M&M. He always very nice and do a very good job when dispatched! If all your employees are like him you will be successful, good job Greg!”
“Knowledgeable and efficient. Gave good suggestions to lower energy costs.”
“Very knowledgeable and professional. They took the time to explain to me everything they were doing and why. Polite and respectful.”
– Brandi G.
“Excellent job done by Greg, fast and efficient, thanks for the quick service.”
“Greg was very customer focused and professional. Showed up in a timely manner and conducted himself very professionally yet with great customer connection. I told him about an issue with one of our units and he throughly checked it out and reported that the casing was loose and was probably contributing to the noise we were experiencing but assured the system was functioning properly. He welcomed us to call if the problem arose again.”
“Trey explained everything in great detail. He answered every question I had. We now have the service plan which will help us avoid future issues.”
“This was my third and best service call with Greg. He has always been respectful and knowledgeable. He has not lead me astray when it comes to A/C units. I’ll be a returning customer to M&M for this class of service. Thank you very much for helping me with my new home, getting ready for the Winter season, and reducing my electricity costs.”
“Trey was very polite and professional. He explained things very thoroughly. We will be using M & M again.”
“This tech was very professional. Figured out the problem right away. I highly recommend.”
“Brandon was great. Very polite, informative, and knowledge. He had us back up and going in no time.”
“The installation was quick. My new heat and air unit is working great. Thanks..”
“Efficient, polite, answered my questions with patience, took time to calm barking pup”
“Knowledgeable&Courteous. Splendid
quality,excellent service. Thanks Greg F.”
– Ted C.
“A damn fine fellow, in every sense of the word.”
“My experience went well. Trey explained everything I needed to know”
“Greg was professional and he fixed my motor within 45 mins.”
– Jasmine T.
“Mr Hemphill was a great representative to your company and a great help.”
– Tony M.
“He called befor he came. Very nice over the phone. Brandon came in checked everything inside and outside and rechecked everything on the inside, checked to he how good everything was working, he was very nice and knew what he was doing”
– Larry Y.
“Brandon did a good job and told us about our options. I would recommend Brandon”
– Mike C.
“Quick easy maintenance in a friendly efficient manner.”
– Roxann R.
“Mr. Cox quickly identified & repaired the issue. He provided photos to show me what was wrong. I appreciate the professionalism, courtesy and promptness of the M&M team.
Thank you.”
– Marie H.
“Thank you for coming out and getting my heater ready for the winter”
– Kechandria P.
“Brandon Cox was friendly and straight to business did a Awesome job servicing the two units….”
– Stacy W.
“As usual, Greg’s visit was very efficient and pleasant.”
– Henry E.
“Very professional and great honest attitude”
– Joseph M.
“Brandon did a very thorough job… was very pleased with his work.”
– Pam W.
“Trey did a great job of helping me understand the issue with my unit and clearly communicated repairs he was going to make, cost, and expectations. He did a great job, and I felt very confident I was getting exceptional service by him.”
– Miles H.
“These guys were professional and very courteous.. They were diligent and they deserve a promotion..”
– Darnell J.
“We adore M & M. Such a pleasant and productive service! These guys are the best. Trustworthy, caring, and professional!”
– Amanda K.
“Mr. Greg was really fast and efficient. Also he was very polite. Will definitely recommend him to anyone.”
– Sharhonda M.
“Professional, knowledgeable, timely and honest. Very pleased!”
– Becky C.
“Trey was very knowledgeable and professional. He went above and beyond to explain the problems with my current system, options for a new system and air quality bundle options.”
– Ginger M.
“Greg did a great job and helped fixed an issue with the AC that was dealing with the circuit box”
– Daniel T.
“Brandon, came to service our heating unit and get us ready for the cold days we know are coming. Like all the M&M folks he did a great job. Wonderful team of professionals.”
– Diann S.
“Trey had a helper. Didn’t catch his name. They worked together well. Answered my questions, explained what they were doing. They both were knowledgeable and cared about taking care of our needs”
– Dennis K.
“Top notch these guys know what they doing, I’m a satisfied customer”
– Walter E.
“Good guy. Was very professional and thorough.”
– Hayden F.
“Greg was very professional and completed the repair work in a timely manner.”
– Lyle R.
“Jonathan was very nice and professional! He was thorough in his explanations!”
– Krista M.
“Very professional, service was well worth the wait.”
– Larry B.
“Helpful. Knowledgeable. Compassionate. Thorough. Positive thinking.”
– Dennis K.
“Trey showed up Timely and quickly diagnosed issue on a Saturday. Was very professional and courteous, as I have always experienced with M&M!”
– Scott M.
“Installed complete heating and cooling system . All the installers were most courteous, knowledgeable and displayed a real level of professionalism.
Michael explained in detail the various features of the thermostat and answered all my questions.
I will definitely recommend M&M to my friends and neighbors.”
– Jeffrey C.
“Very professional, willing to work with my schedule, checked the repair for functionality before leaving.”
– Paula T.
“Trey was knowledgeable courteous and efficient. He diagnosed the problem and repaired it in a timely fashion. Overall I’m very satisfied with the work that was performed.”
– Lindsay R.
“Trey was patient with my questions and concerns. Explained what he found and his plan to fix it.”
– Dennis K.
“Very professional and polite. He can work on our heating and cooling system any time”
– Maggie S.
“He was great! Quick, Efficient and easy to work with!”
– Jamie D.
“Very nice and fixed our problem quickly!”
– Kellye A.
“Greg text before arrival. Courteous, knowledgeable, tech. He made the whole process seamless. Outstanding job. Thanks !”
– Joe K.
“Greg quickly found the problem, presented me with a reasonable estimate, then made the repair. Could not ask for a better experience.”
– Mark T.
“Trey and Braxton were courteous and very informative to me about my unit I was pleased”
– Terri B.
“Greg is always polite, efficient, seems to really know what he’s doing.”
– Nancy A.
“Trey was very efficient, friendly, and knowledgeable.”
– Lisa M.
“Trey called ahead, arrived shortly after and was ready to get to work checking our furnace for Fall maintenance. He was polite and knowledgeable. Checking the furnace and ensuring proper operation quickly, but thoroughly to ensure we have a trouble free season. An excellent representative of M&M!”
– Eric V.
“Greg is professional, very neat while he works and is friendly and courteous.”
– Paula B.
“Brandon was thorough with his evaluation. When explaining what he thought needed to be done and estimated prices, he explained it so I could understand it, since I am not familiar with that line of work. I would totally recommend M&M and Brandon to others.”
– Carolyn R.
“Mr. Rayburn was very polite and professional. He seemed very knowledgeable and experienced.”
– Brandi G.
“Greg was great! He called ahead to say he was on his way and he quickly and efficiently resolved the issue. Would recommend him to anyone!”
– Janet S.
“Pleasure doing business with Mr Cox. Quick response and repair. Thanks”
– Michael K.
“Very professional worked really hard to get some air going in the house for our kids we appreciate him.”
– Larry B.
“Greg is always knowledgeable and nice and gets it done”
– Billy M.
“He was friendly and very knowledgeable.”
– Carlisha M.
“Greg was very courteous and knowledgeable about the issues with the unit. A solution to the problem was throughly explained and an action plan initiated.”
– Jeffrey C.
“Honest up front friendly overall great experience”
– Brad C.
“Greg was awesome! Very professional and knew what to do to help.”
– Ashley F.
“Trey was very nice and knowledgeable. Appreciate the quick service and understanding he had .”
– Angela A.
“Well done, prompt service, friendly repairman.”
– Josh R.
“Was friendly, knowledgeable and quick! Very nice guy!”
– Lacie M.
“Matt is an extremely hard worker and very personable.
Greg is a great service person! He finished the job excellently and got our unit working perfectly.
Thank you for your expedition and professionalism!”
– Sharon D.
“Very polite and professional.”
– Melanie T.
“Great technician, friendly, great service”
– Carla E.
“Came on a Sunday morning. Diagnosed the issue and replaced the part in a couple minutes.”
– Dillon T.
“Trey did an awesome job and explained everything to us.”
– Angela G.
“Was at the house within an hour and has the unit blowing cold.”
– Michael W.
“The technician did everything he was supposed to do. We had no problems with him.”
– Karen L.
“I would highly recommend anyone to call M&M heating and cooling. Trey Hemphill knew what he was doing an any question I asked, and was able to give me the answers. Thank you Trey for getting my system back up and running.”
– Stephanie H.
“Always professional and proficient.”
– Eleshia M.
“Service was quick and convenient.”
– Carla E.
“We called M&M on a Sunday after coming home from a trip to discover the A/C had died while we were gone. 94F inside the house. The on call phone person was excellent to work with and gave me good info on what was going on and when Jack would call. Jack called and texted when he was on his way and arrived when expected. He quickly diagnosed the problem, verified there were no other issues, replaced the part, cleaned the unit and did an excellent job of explaining M&M’s services. We opted for a maintenance plan on the spot.”
– Eric V.
“Jack is always polite & courteous.”
– Daron P.
“Was referred to M&M by Cindy Kirk.
Came within four hours of call – love the picture system of technician to look for – great personality and very knowledgeable – answered all my questions and gave great advice as to how best to use system.”
– Lynne W.
“Fast and very nice. Will definitely use again – thanks so much for the quick response”
– Lisa M.
“Great experience. He was
Very knowledgeable and quick to assess and fix the problem.”
– Kirk L.
“Polite and knowledgeable. Answered all questions and concerns honestly. Provided most economic options.”
– Renee B.
“My AC unit compressor went out Wed morning & the temp in the house went to 91 degrees! Jack King with M&M replaced the part & had my house cool & comfortable at noon on Thursday. Jack has come to my rescue on more than one occassion & he is so nice, considerate & very knowledgeable in his field. Jack was definitely my hero today!”
– Joyce T.
“It’s so nice to have cool clean air to breathe in my home. Thank you to all the people who worked remove the old and install the new unit. I know it wasn’t easy with the old unit being 30 years old but I appreciated your work.”
– Anna J.
“Greg got out to us really quickly and had us back up and running within 30 min! Always a pleasure to do business with Greg, as he’s been here before and is always professional and a great tech. Thank you!”
– Robert W.
“He Identified the problem & made the repair, checked for other problems & stayed to make sure the AC was working properly. Thank you Trey!”
– Ricky B.
“Very nice thorough and professional!!! Explained everything to me.”
– Shirley S.
“Very professional identified problem and fixed it.”
– James H.
“Greg came to my home and inspected the unit outside and also checked the unit inside the house. He appeared to be very thorough in his inspection. He was polite, friendly, trustworthy, and knowledgeable.
His recommendation was to replace the entire unit, as it had not been done since it was installed in 1998.
I feel that Greg took his time and was very thorough .. He is an asset to your company.”
– Linda H.
“Fast service. Jack was very knowledgeable and polite.”
– Julie N.
“Greg did an excellent job in checking out the unit inside and outside. The unit is very old and he recommended that a new one be installed.
Someone from the office called back with a quote on a new system.
Greg was very efficient, friendly, and spent quality time checking out the unit. I would recommend him for any service for your company.”
– Linda H.
“Very professional, polite and explained everything that needed to be done. Will definitely use M&M again in the future.”
– Ashley H.
“Mr. Fairley did a fantastic job in a very timely manner.”
– Trey D.
“Cooperative and good job. Is coming back to put drain pipe in.”
– Micheal W.
“Quick service and diagnosis of the issues.”
– Rebecca F.
“Mr. Cox did a great job and was very professional…..”
– Stacy W.
“Friendly, fast, and easy to talk to. Explained the issue and fixed it in minutes.”
– Kalin E.
“Greg was vey polite and knowledgeable He got right to the issue and resolved it.”
– Brandon T.
“Very friendly and replaced fan motor quickly.”
– Richard G.
“Trey was very informative and knowledgeable! Great customer service as well ?”
– Halle J.
“Called this company on my second day after moving into this home. No one knew me there but the receptionist was really nice and helpful and the technician went above and beyond my expectations. He let me know that he would be here today to set my mind at ease. He explained everything in a way I could understand and put up with my four barking dogs. Being a recent widow I want and need to do business with companies I can trust. I believe I found one of those today with your company. Many thanks.”
– Carol R.
“Very friendly and professional. Mr. Fairley explained the problem. The repair was quickly taken care of. Very pleasant experience.”
– Rick J.
“Trey was very professional and polite. He did an amazing job and fixed our air conditioning problem quickly!!!”
– Susan V.
“Trey was very prompt and professional during his visit. Very knowledgeable and courteous. Would highly recommend!”
– Joseph L.
“Greg was professional with his services. He answered my questions & concerns. Would recommend him & the company again. Thanks.”
– Karmille T.
“Jonathan gave me a quote on replacing my systems. He took time to answer all questions and gave me several options to weigh before we commit. He did an excellent job.”
– Jason D.
“Air conditioning unit was leaking inside the house. Jack immediately spotted the problem, explained and showed it to me then explained how it needed to be fixed along with a quote. He had it fixed within minutes. Jack was very polite and got the job done fast. Highly recommend!”
– Debra S.
“Did a really good job fixing my unit.”
– Neal C.
“Mr Trey was respectful and kind and willing to take time and explain or answer all my questions”
– Peggy K.
“Mr. Cox serviced my air conditioner unit. Much appreciated on this hot summer day!”
– Cassandra C.
“Mr. Cox got my air conditioner back up and running! Thanks for your service on this very hot day!!!! Much appreciated ?”
– Cassandra C.
“Showed up on time quickly done and very nice”
– Kayla W.
“Great Customer Service. Always an informative explanation of the work being done. Makes it an easy decision to call M & M for my A/C needs.”
– Brandi B.
“Professional and came after hours to take care of a service call.”
– Scott D.
“Professional job and friendly”
– Alan B.
“Very knowledgeable. Quickly identified & resolved the issue.”
– Corey H.
“Zach and Brandon were awesome! Very knowledgeable and professional.”
– Tory L.
“Very professional and accurate
Very satisfied with service”
– Bernard B.
“Great job! Trey was prompt, efficient & friendly. See you again.”
– Brad M.
“Friendly, professional and fast. Everyone there is so nice and helpful. Greg was great and explained everything. Great service over and over.”
– Ed B.
“Jack had a super personality and was very professional. He communicated with me very well and explained in detail what the issue was a d the steps he would take to correct the issue. Jack was a pleasure to work with and should do very well with your company/”
– Wally D.
“He explained and answered my questions very well. He was very patience when explaining everything and made sure i was understanding everything.”
– Kathleen C.
“He was very polite an respectful”
– Larry I.
“Friendly and really took time letting me know the cost and what they were going to do”
– Valerie H.
“Very friendly and let me know everything I needed to know”
– Valerie H.
“They were better than on time and service was courteous and professional. Thank you”
– Eric B.
“Very friendly and had my unit up and running in less than a hour. Will use M and M again. Very reasonable on labor. And Jack was awesome.”
– Lisa C.
“Likable – informative – knowable would recommend Greg to anyone who needs service”
– Jack W.
“Office (Michelle)and Tech (Matt)were both friendly and professional. My expectations were exceeded, and we're returning to M&M for our AC needs.”
– Len W.
“Jonathon was quick to respond to our plea about our thermostat and made multiple trips up into the hot attic, back to the truck, out to check the AC unit to determine the problem and then set us up with a temporary thermostat until he could bring one that had larger letters for my :old" eyes. He was gracious and pleasant, a very nice young man!”
– Bill L.
“Comprehensive review of our systems & decision to replace AC & Furnace”
– Bill L.
“Jack was very professional! He had me fixed up in 30 mins or so. He was very helpful in preventing future air conditioner outages since I have an older model. Prices were very reasonable and they showed up the same day I called! I would give them 10 stars if I could. Thank you Jack and m&m!!”
– Jasmine B.
“Jack done a great job on my unit.”
– Lloyd L.
“Very professional and explained everything thoroughly. Good job!”
– Philip R.
“Jack knew his business very well good guy”
– Walter P.
“Greg has always been kind and professional when he's made service visits to my residence over the past few years.”
– Andy M.
“He was very knowledgeable and professional.”
– Brenton B.
“Jack was very courteous and professional. Diagnosed my problem and fixed it quickly. Very pleased.”
– Rick T.
“Trey was extremely knowledgeable when he explained what was going on with our air conditioner and what we could do to make improvements. He also explained different options for the future.”
– Heather B.
“I had reported a problem to the installers of a noise when the fan motor came on. They said it was normal. Greg found the problem of loose motor”
– John R.
“I very kind and thoughtful person. Explain what the opposition were very well.”
– Patricia H.
“Hard worker, always smiling. Would recommend him, Jonathan Rayburn and all the guys that was with them to all my friends and family.”
– Patricia H.
“Great service and very knowledgeable. Showed up same day and fixed the issue in 30 minutes.”
– Christian C.
“He was very nice and very knowledgeable.”
– Ginger T.
“Very professional, knowledgeable, and helpful!”
– Meredith b.
“Professional and was an outstanding overall experience”
– Scott D.
“Great!! Same day service !!
Sent text with picture of technician
First class!!!!”
– Cecelia P.
“Great job. Very informative, a straight shooter, and quick.”
– Timothy M.
“Johnathan is a most kind, respectful and knowledgeable person. He was very thorough in explainiing the different units offered by this company. Most appreciated !”
– Melanie F.
“Jack did a wonderful job and was extremely knowledgeable!”
– Paige V.
“Jack did a great job, AC is working great now, but the cost just to recharge the unit seemed too high based on researching what it should have been.”
– Bryan A.
“Very informative and courteous and friendly. Thank you!”
– Lisa M.
“These guys came right on out and gave me an honest assessment.”
– Rachel A.
“Very friend, easy going guy. You guys have a very great friendly employee”
– Tycavious C.
“Mr. Hemphill was very professional and thorough. I was very pleased with his work and his knowledge. I thought it was wonderful how he took his time to explain what he was doing and what to look for when contacting for follow up maintenance.
Impressive.”
– Nyanza S.
“Jack was very knowledgeable, friendly and a great help. Thank you.”
– David S.
“Very professional. Knew the problem right away and was able to repair quickly.”
– Jennifer K.
“Jack was friendly and knowledgeable. He was able to fix our problem and installed a device to prevent a repeat issue.”
– Jennifer D.
“Appreciated Trey's professional advice and prompt service”
– Bill A.
“This tech was polite, knowledgeable, honest and took care of business.”
– Desmond J.
“Trey was profesionnel dealing with the problem i had, despite that its paert of his job but the way he explained to me was convincing i really thank him for that it was nice of him.”
– mohamed h.
“Repair the problem found during seasonal inspection. Having a cool summer. Thanks!”
– Melinda B.
“Polite and knew what he was doing. Found a problem, ordered parts and scheduled the repair work.
Great Job!”
– Melinda B.
“Polite and professional service tech”
– Monica C.
“On time
Professional
Knowledgeable
Repaired”
– Ron A.
“Timely, efficient and pleasant young man. Thank you.”
– Margot G.
“Jonathon was competent, quick and considerate. He asked if we would feel more comfortable if he wore a mask. That was very considerate of him. He gave us a written estimate for the replacement and a reasonable rate, and gave us a choice of 3 different days for the installation.”
– Bill L.
“Very professional, fixed the problem, gave advice on another issue that would soon become a problem, if not fixed soon.”
– Shelby P.
“Trey took the time to explain all the steps and what was actually going on with my system. GREAT EXPERIENCE!”
– Jonathan A.
“Thorough maintenance check. Appreciate him wearing mask in the house.”
– Casey H.
“Trey was very friendly, knowledgeable of his tasks which translated into a very helpful call.
He offered advice & suggestions about replacement of our old AC unit & will set up a visit for us with Jonathon.
He was also tidy & left no dirt from his shoes or dust from his exam of the AC units!”
– Billy L.
“Jack was extremely knowledgeable. He was friendly, courteous, and professional in my home. I also loved the message before his arrival letting me know who would be coming for safety purposes!”
– Chelsea R.
“Very good and hard working”
– Larry Y.
“Very nice and polite young man.”
– Lutricia G.
“Greg is always professional and friendly. I appreciate you doing regular maintenance on my AC unit!”
– Jessica A.
“Trey was very friendly, professional, and efficient . Overall, his expertise provided an excellent experience with your business.”
– Beth M.
“Great! Greg was very professional and fixed the problem ASAP.”
– Kenny S.
“Trey was courteous and knowledgeable. Great service.”
– Barry S.
“Fantastic work done by Trey, he was in and out in just a few minutes, immediately identified the problem I had, and explained the service to me very clearly.”
– James S.
“He was great and very informative.”
– Raven T.
“Mr. Trey was very professional and explained all things needed for the service. Service was conducted promptly. I’m very pleased with the service. Thanks”
– JA P.
“Very thorough and professional.”
– Judy M.
“Jack was very professional. He got the job done& let me know what I needed to know.”
– Lucille G.
“Great, fast & friendly service!”
– Falesha & Michael S.
“Jack is very professional and friendly.”
– Garrett R.
“Excellent service. Very polite and informative! 5 star”
– Jeremy C.
“I contacted M&M and they sent someone right on out.I was extremely pleased with service that was provided. Thank you for coming out so quickly!”
– James H.
“Trey was a pleasure to work with and identified the issue with my air and corrected”
– Pat R.
“Very professional and respectful. I’m glad I was sent a text to let me know he was on his way.”
– Stacy F.
“Once again, great service, courteous people. I highly recommend. Not only fixed my problem but diagnosed a possible future problem and fixed that also.”
– Sandra G.
“Highly recommended if you have A/C problems.”
– Eric H.
“Excellent and efficient and friendly. Kept us informed.”
– Vicki K.
“Very knowledgeable, professional, likable fella. Pleased with his service!!!”
– Doris R.
“Trey was nice and friendly. He explain what was going on and gave a suggestion.”
– Barbara W.
“Jack did a great job. Very friendly and knowledgeable”
– Brandon L.
“Prompt, friendly, professional and knowledgeable”
– Angela K.
“He was very professional and thoroughly explained my options that had.”
– A C.
“Greg was Very professional and knowledgeable and was a pleasure to work with would highly recommend”
– Deonandre W.
“Trey was polite and professional”
– Evelyn B.
“Jonathan was very informative about the mini-split system we are interested in! He answered all of my questions in a very professional manner!! I am very pleased!!”
– Chester S.
“Very informative and knowledgeable”
– Chiquita B.
“Very professional and courteous. Pleasant and respectful of home and pets. Returned to adjust bill to my advantage.”
– Renee B.
“They came on the same day of the request. Diagnosed and had the problem fixed within an hour!”
– Emily H.
“Professional knowledgeable friendly takes care of the problem”
– Todd B.
“Very pleased with the technician. He was very thorough and courteous.”
– Vernon A.
“Prompt response great price and professional service. Highly recommend”
– Richard N.
“Mr. Fairley is always efficient, thorough, and professional.”
– Sharon d.
“Trey did a great job servicing our unit. He reviewed with us the recommendations regarding replacement of the UV light with our unit and the benefits of an indoor surge protector for our system. Took care of both this visit. As always we can count on Trey and M&M for great service.”
– Diann S.
“Mr Fairley is the best heat and air guy within a hundred miles of Tupelo.”
– Greg L.
“Greg is always very professional and courteous. I know that he does a thorough job.”
– Pam W.
“This young is so polite and always checks my system completely. He is very informative.”
– Beverly S.
“Friendly, courteous, and knowledgeable.”
– Terry & Wanda H.
“Greg was super polite and friendly and was very knowledgeable. He gave us tips to maintain our unit until our next maintenance appointment. Thanks Greg!”
– Aundrea C.
“I think I got the technicians names right. Sorry if I didn’t. They were extremely nice, courteous and helpful.”
– Jennifer B.
“Friendly and knowledgeable”
– Brenda E.
“Very friendly and in time. Very satisfied”
– Hamp H.
“Excellent job. Efficient. Courteous. Knowledgeable”
– Henry E.
“Jonathan was very professional and knowledgeable.”
– Brian W.
“On time, knowledgeable, professional and courteous. Highly recommend!”
– John U.
“Quick and easy AC duct inspection for an estimate on fixing issues. Jonathan was very personable and knowledgeable. He explained the issues he saw and how he would fix them. The appointment just occurred this morning, and with as prompt as M&M has been, I expect the appraisal soon. Thanks for the service.”
– Robert M.
“Came out to diagnose an AC problem. Was very professional and informative.”
– Curt B.
“Great guy
Very helpful information”
– Cedric W.
“Had these guys install a 5 ton unit with new ductwork in the attic of a 50-year-old house. Excellent service. Communication was great. Aa far as the installation went, other than seeing the new vents in the ceiling and the return in the hallway, you couldn’t tell they had actually been there. Would not hesitate to recommend these guys someone else.”
– Tom P.
“Greg did a fantastic job! He is always very courteous and does an excellent job!”
– Carisa D.
“Greg did a great job. He’s been here before for service calls/maintenance…he seems extremely knowledgeable and is always professional/courteous.”
– David C.
“Great and efficient service with congenial personnel. I will use M&M again.”
– Adrian D.
“Jonathan is great at explaining everything to us and what our needs are for our family. Thank you Jonathan for all you do for us.”
– Brad M.
“You can send jack to us anytime you want. He taught us more about how to run our unit in 10 minutes than any manual could cover. Not only knows his job, has great customer relations and not afraid to tell us what we were doing wrong. A top man.”
– David P.
“Technician was in & out on Sunday. Technician found the problem within minutes, replaced item needed for cycle to kick back on.”
– Judith H.
“The experience was very professional.”
– K R.
“Jack was great! Very helpful.”
– Clayton C.
“On time, pleasant, seemed to know his stuff.”
– Harry S.
“Trey was very knowledgeable, efficient, and helpful.”
– Kenneth M.
“Great service! Kept me notified about everything they were doing. Very efficient. Super nice too.”
– Brenda M.
“Professional and knowledgeable person, a pleasure to have at our home.”
– David P.
“Very knowledgeable. Explained options. Super nice!”
– Brenda M.
“Very informative visit. Bad news.”
– Brenda M.
“I signed up for the EAS with three units. Trey and another guy (I'm assuming he was being trained?) came out and did a great job. They answered my questions and were very polite and professional.”
– Daron P.
“The guys were very pleasant and helpful”
– Brody N.
“Jack was great. Informative. Polite. Best part is he explained things that i asked clearly and in a way easy to understand.”
– Daron P.
“Greg was great. Accessed my situation quickly and we decided I would be ok.”
– Mike I.
“Jack absolutely showed up and showed off! A very polite young man that arrived at my home during the bad weather of Feb 2021. Team M&M was called midday and within 2 hours Jack arrived, completed his diagnostic check on both units and quickly identified the problem(s)! The temp was in the 20’s and we had several days of low temps in our near future. If you want a company that will have a qualified team member come to your home, even when the roads are slammed with ice, pick this company. The repair(s) were completed and my family was taken care of. Thank You Jack!”
– Beau P.
“Unbelievable response time. Very professional service. Repair cost was very reasonable. I would highly recommend their services to anyone.”
– Greg K.
“Great service and super respectful. Great attitude and swift arrival evening during an ice storm.”
– DJ G.
“Thank you Trey Hemphill for braving the cold and bad roads during this ice storm to light the fireplace pilot light for us. We have the best heating and cooling unit installed by M & M but in the event of a power outage like that in '94 the fireplace unit is our only source of heat. As always M & M takes care of its customers with friendly personal service.”
– Diann S.
“Jack solved the problem with our unit with no ptoblem.”
– Amy T.
“Trey was very polite, answered all questions. Very knowledgeable!”
– Paula F.
“He very patiently and throughly explained what was the problem while performing maintenance. He stayed until the unit completely defrosted. He was at all times very professional.”
– Kim R.
“Jack was very thorough and polite. He explained everything really well and and made sure everything was correct and operating like it should. He was so good I feel like I have the knowledge to work on the units now.”
– Luke T.
“Greg was kind and courteous, very knowledgeable! Took time to explain step-by-step everything that he did. I highly recommend you to my family and friends.”
– Mitzi T.
“Thorough Professional Knowledgeable Friendly”
– Todd B.
“Knowledgeable Friendly took time to explain issues and answered all questions without rush”
– Todd B.
“Trey was knowledgeable, professional and very friendly. Thanks for thoroughly checking out our mini-split and fixing the problem.”
– Chris C.
“Very respectful and thorough worker, Great Guy, send Greg everytime he is available…..”
– Stacy W.
“All technicians should be experts like Jack is.”
– Wanda W.
“Very Polite. Explained everything well.”
– Brenda E.
“Very quick response time! Jack was an excellent tech! He got right to work and was very informative about the situation and answered any questions and concerns I had.”
– Madeline H.
“We had the the thermostat set wrong oops. He showed us what we did wrong”
– Morris J.
“Greg did an awesome job. Very easy to talk to and explained everything”
– Steve N.
“Our technician was Jack King. He was very knowledgeable and polite and efficient. We will definitely use this company again for our Commercial Heating and Cooling needs.”
– Carla @ Style Line Furniture A.
“Jack was professional and friendly as always. He quickly diagnosed the issue with my gas heating unit and informed me of what needed to be done to remedy the situation. Though not good news, Jack was empathetic and thorough and took care of the problem handily. He made a bad situation as palatable as one could make it. Thanks for getting my heat going again, guys!”
– Jim S.
“Very knowledgeable, informative and timely!!!”
– Brad G.
“Greg was helpful just like last time. Very satisfied with his service.”
– Brody W.
“Jack has been here two times and he is so polite and does a fantastic job. He gets a five star rating from me”
– Karon C.
“Jack done good job checking unit out. Explain what was going on. Keep us informed when he was arriving.”
– Don S.
“He was very professional, quick to do the job, and showed me how to work everything:) great job.”
– Christie F.
“Excellent service! Very careful and cleaned up afterwards.”
– Linda R.
“Jack was very professional and explained things to me!”
– Christy P.
“Last day of year. Prompt service. Problem solved.”
– Andy R.
“Great service, and even completed repairs on Christmas Eve. Thank you and the whole team for your service”
– Charles R.
“Gregg is always super helpful and intelligent. I would highly recommend him!”
– Jessica A.
“Professional service, timely arrival after notification, reasonable pricing
I have found M&M to be professional, dependable, fair and reliable on both occasions of service.
I appreciate their business integrity.”
– Marie H.
“Jack fully explains step by step what he is about to do, does it and resolve the problem!”
– Natalia S.
“Michael answered every question I had. He was very friendly as always. The whole crew at M&M always do an outstanding job. They are true professionals!”
– Ashley N.
“After one year I am very pleased with the Bryant Evolution system. Our electric consumption has been signicantly less on each monthly statement compared to previous year.”
– Danny G.
“John was very professional give me alternatives and applied my VA discount to the price. He represents the company very well.”
– Tom D.
“We had a heat pump HVAC system installed this year. When we needed the heat, a couple of questions arose. Jonathan answered them both! Knowledgeable and cordial.”
– Michael D.
“Very good. Jack was courteous and knowledgeable”
– Buddy L.
“He was very helpful and knowledgeable.”
– Ashley R.
“M & M always provide a positive experience.”
– Danny K.
“I love it and appreciate everyone from the technician to the office I recommend 10 outta 10”
– Derrell T.
“Called at 2:00 pm on a cold cold day with temperatures dropping fast and they were here by 4:00 pm and fixed the furnace. Had been waiting since Saturday for another company in town, today is Monday. Thanks for great customer service!”
– Cyn H.
“Trey was very efficient, knowledgable, and gave us excellent customer service.”
– Bobbie T.
“Very knowledgeable about our unit. Also he saved our lives finding a carbon dioxide leak! Thank You Jack so very much… Mrs. R”
– Tammy R.
“Greg was prompt, friendly, knowledgeable, and got us back going in no time! Thank you!”
– John B.
“Very prompt and polite. I felt they were very thorough as well.”
– Emily H.
“Very professional, very knowledgeable in ensuring our family was safe. Great service each time he was here.”
– Joe K.
“Very professional, very knowledgeable in ensuring our family was safe. Great service each time he was here.”
– Joe K.
“It was great he was very friendly and informative I will recommend him and M&M to people I know”
– Ben R.
“Mr. Trey was very detailed. He explained the service and advised of future maintenance. He was very informative.”
– JA P.
“He was very nice and gave great information about the type of filter I need to use.”
– Sheri D.
“Great job! Very professional and friendly.”
– Terry N.
“Very quick and informative! Fixed my problem. Completely satisfied!”
– Terri P.
“Very professional in understanding the scope of work that needed to be done”
– Rick P.
“Michael did a great job … very detail-oriented.”
– David C.
“Matt and his crew was awesome. They were very polite well mannered informative. They explained everything they was doing. They worked nonstop until job was finish and cleaned up very well afterwards. I will recommend them and their services highly to anyone.”
– Terra E.
“Jack was very professional and knowledgeable. Would be glad for him to come anytime for issues. Pointed out things he saw that might need attention. He also upsold us on a new thermostat. Good job Jack.”
– Rick T.
“Trey was extremely professional, kind, and thorough. Thank you Trey! :)”
– Christine P.
“Jack was very well experienced in his field. He was able to answer all questions with terminology that I could understand. Jack also make sure that I understood all equipment that he replaced in how it operated my system and also how to work the thermostat accordingly.”
– Amy T.
“Trey is a nice young man who performed his routine seasonal maintenance efficiently and in a professional manner. He informed me of the benefits of ESL 1&2 so I could consider such and be an informed consumer.”
– Jim S.
“I have the bi-annual service plan and love the fact that I always know my HVAC unit is checked on frequently and working properly. M&M communicates well with customers. The technicians are friendly and informative about any issues with unit and with recommendations to make unit more efficient!”
– Julie H.
“Very nice and friendly with my dogs. Very professional.”
– Pam M.
“Very nice and friendly with my dogs. Very professional.”
– Pam M.
“We appreciated Greg so much!! He was very professional and made us a very happy family today!!”
– Lisa V.
“Michael is always kind and professional.”
– Jessica A.
“Greg was very professional and thorough conducting the maintenance check.”
– Beth M.
“Kind and went above and beyond to make sure I had what I needed.”
– Raven G.
“Very good experience and he explained everything he did for me”
– jimmy B.
“Very nice guys they found a problem and fix right away for me. Highly recommend these too guys”
– Larry y.
“Both Greg and Trey were professional and friendly. Communication was top notch from beginning to end, and I couldn't have asked for more. Thanks guys!”
– Christopher S.
“We was very nice and informative and didn’t push anything on us but gave us options to think on for future.”
– Jason L.
“He is friendly and understandable, and he explain everything to me about the heat for this winter”
– Nancy S.
“The technician was kind and courteous, very knowledgeable Took time to explain step-by-step everything that he did. I highly recommend you to my family and friends.”
– Mitzi T.
“He was very curtious, and explain to me what I needed.”
– Barbara W.
“Professional”
– Mary Patricia P.
“Jack seem knowledgeable and was very courteous”
– Evelyn B.
“Jack was very professional and polite, he did a wonderful job. He also gave a referral for the clean-up. Thanks for sending him.”
– Ruby M.
“Greg was nothing short of outstanding! I had some concerns and he was very thorough putting my mind at ease.”
– Todd M.
“Greg was very professional and courteous. He answered all my questions and was very knowledgeable. Thanks so much Greg!”
– Heather B.
“Greg was very professional and courteous. He answered all my question and explained everything in detail. Thanks Greg!”
– Heather B.
“Very friendly and efficient”
– Cassidy C.
“Easy to talk too and educated me along about my system!”
– Michael C.
“Greg was prompt and professional. He tried to fix my problem but, when he couldn’t, he calmly explained the issue and gave me an estimated time and price. Great tech!!”
– Tabitha E.
“Jack was prompt, kind, and fast. He did everything possible to make the experience a great one, and it was. Wonderful tech! ????”
– Tabitha E.
“Very respectable understanding young men I enjoyed my experience with them”
– Lakisha F.
“I’m unsure how you hire your employees, but they are awesome. Jonathan is very professional and addressed all my concerns, and I hope you know these employees and their customer service are what makes you a great company! Jonathan makes me feel like we are in this together. Thank you for helping someone in need.”
– Jessica A.
“Trey did an excellent job. He answered all my questions and explained everything to me. He also told me about the ESA program. Trey was very polite, professional, and knowledgeable. I would definitely recommend Trey to others and would like to have an employee like Trey if I owned a business.”
– Susan G.
“Could not of asked for a more professional and timely response my tenant was overjoyed”
– Wendi M.
“If you all could just send out Trey every time, that would be great. He was honest, friendly, and professional.”
– Jessica A.
“Mr.Greg was very professional and mannerble. He knew his job and he even let me take his temp.”
– Barbara W.
“Fast yet QUALITY service! My call requesting a technician was answered promptly and a tech arrived within an hour. I received a text prior to his arrival stating that he was on his way. I was also provided a photo of the tech in the text. My situation required a follow up visit from an installation tech. He was right on time for his appointment. Jack and Jonathan were Both highly professional and informative. Took the time to answer all of my questions.”
– Stephanie B.
“Knowledgeable, fast, and got us our air conditioner blowing cool air!”
– Meghan D.
“Jack was a great technician and I would want him to come work on my systems anytime. He was very patient, explained everything to me, and took the time to make sure I was completely satisfied. Excellent service!”
– Mickey G.
“Mr Trey knows his job. He explained everything to me. When I had questions.”
– Elizabeth M.
“Greg was professional, kind, and he
diligently worked to fix the issue quickly and efficiently. I appreciate your company and his help, delivering prompt service the day I called. Thank you.”
– D H.
“Quick response and the technicians were able to definitively diagnose the issue and make the needed repairs. Very professional.”
– Bernie S.
“Your staff was very friendly. From the office staff to the tech that came out to my home. He answered all my questions and was honest about pricing and the work that needed to be completed.”
– Jamie K.
“Jonathan took time to explain the differences in types of systems and what would be best for our home. He was very professional.”
– C D.
“Jack was very polite, helpful and professional”
– C D.
“Jack was awesome. Discovered problem quickly. Very knowledgeable and confident. Glad to answer any of our questions. Completed the work in a timely and efficient manner. Very personable. Grateful you sent us such an excellent technician.”
– Fred B.
“All 3 that helped were fantastic. You have a great group of employees.”
– Valerie H.
“He was very courteous and knowledgeable. He perform his work and kept me infirm in what he was doing. He offer a lot of info in all the services the company provides.”
– Tera E.
“Jonathan was right on time and proved to be very knowledgeable when presenting options and explaining differences between each in such a way that I could make the best decision for my situation.”
– Harry S.
“Jack is a very good tech . He was very polite and explain everything in great detail
.if and when I need help I will be asking for him thanks so much for help”
– Kathy H.
“Greg is always exceptional! I appreciate his ability to explain things in a way that I understand them as a non-hvac pro. 100% happy with my experience with M&M.”
– Amanda M.
“Very professional and knowledgeable! Great attitude! Answered all my questions!”
– James R.
“Jack was friendly, helpful, knowledgeable, and solved the problem quickly”
– Henry E.
“Friendly, professional, all around great service.”
– Gordon R.
“Great service. Very nice. Great job fast.”
– Christina J.
“I have used several HVAC companies and M&M Heating and Air is by far the most professional and knowledgeable company out there. My technician was Michael Wood. He was friendly and went above and beyond what I expected to make sure my system was working properly. I would highly recommend Michael and M&M for any HVAC needs.”
– Christian C.
“All team members were knowledgeable and very personable. They performed the work in a timely manner. Matt demonstrated how to operate the thermostat with professionalism and patience. Hayden, Faith, and Matt answered every question we asked and explained every activity they performed. When Hayden discovered I was a retired physics teacher, he explained the procedures he performed well and kindly. Bill made us feel that if we had any problem or any question that we were free to contact him at any time. Great team! Great workers! Kind, knowledgeable, and eager to explain. The team installed our entire system quickly and without shortcuts. Great experience! Love our new system — lots cooler in our home. Thank you.”
– Sharon D.
“He was prompt, efficient, and polite!”
– Helga A.
“Mr Wood was super knowledgeable and efficient. He made our day!!”
– Mike T.
“Jack was prompt and very professional. He took the time to explain things to me . He should be commended for a job well done”
– Karon C.
“Hayden did such an amazing job fixing up my air conditioner! He was very polite and professional! I would recommend this team to everyone!”
– Harry P.
“Friendly, Fast and got us back running.”
– Tony A.
“Greg was very professional and kind. He came right out to help.”
– Jessica A.
“Greg quickly diagnosed a faulty blower motor on my air conditioner. Despite it being Saturday, he was still able to locate a replacement part and install it. Total repair time was only two hours, and that included Greg driving to and from the parts supplier. Thank you!”
– Nathan M.
“Excellent fast service! Job was done by courteous men. Staff was caring and compassionate”
– Brenda K.
“Michael was great he found the problem and fixed it. Thx Michael!!”
– Susan C.
“Greg came out within an hour of my request submission and had us up and running very quickly. Really appreciate his professionalism and kindness.”
– Robert W.
“Michael was phenomenal and was so incredibly helpful!!! Give this guy a raise!! He was courteous, professional, and knowledgeable. Great experience!”
– Robert K.
“Michael is very knowledgeable and explains problems and what he's checking/repairing patiently and simply.”
– Sharon D.
“Greg is awesome. M&M is awesome..
Period.”
– Moe B.
“He was very professional, attentive and very calming in a stressed atmosphere. He kept his mask on the whole time.”
– Nancy P.
“Solid. Very knowledgeable. We have a very old air unit. He gave us a sound and realistic outlook on it. Fully answered all questions I had.”
– Bennett M.
“It was a seamless experience. Matt showed everything that was upgraded.”
– Shay v.
“Michael was polite and courteous. He explained everything to me, different options, and was extremely impressive in his work. I would definitely recommend M&M and especially Michael. He was great.”
– Mike W.
“Super nice guy, quick and efficient. I really appreciate the prompt service!”
– Kris R.
“Jack was awesome! He explained everything in a manner I could understand and listened to my concerns. He was very knowledgeable. He needs a raise. He did not ask me to say that LOL”
– Lauren S.
“This young man was professional in his approach, thorough in his presentation. I had already studied what I needed for my house. He was right on the money. Excellent job performance.”
– Charles P.
“Michael was very knowledgeable and friendly me and my wife can rest comfortably tonite thank you”
– James R.
“Great guy, and very knowledgeable to his trade.”
– Rocky P.
“Michael arrived very promptly and got out A/C back up and running in no time. He was very professional and kind. I would recommend Michael and M&M to anyone. Great job! Thanks so much.”
– Sheri D.
“Michael Wood was very polite and professional and knowledgeable pleasure to do business with.”
– David F.
“Our experience was excellent. Michael was very friendly and professional while performing the maintenance on our AC system.
He handled our situation in a very timely manner and I would highly recommend him and M&M Heating and Cooling for your AC repair needs.”
– Charles H.
“Jack king was very knowledgeable, proficient, and friendly. . 🙂
He’s a good salesman, too.
Sold me the ESA. GOOD EMPLOYEE!
Would like Itemized paper Copy receipt mailed to me , please.”
– Sandy S.
“He was awesome! He was really was nice and gave me plenty of information on maintaining my ac system.”
– Kristen B.
“Jonathan explained all of our options very clearly and was very personable and professional.”
– Heather B.
“I had to call Michael again because my ac wasn’t doing right. He got here listened to what I told him was happening asked me a couple of questions and got right on it. I have air now lol not hot air blowing out the vents!! U rock Michael!!”
– Susan C.
“Professional young man from start to finish. Explained what he was doing and why. Let me know my system needed to be replaced but did not try a “hard sell”. I will call upon M&M for all of my air conditioning needs.”
– Charles P.
“He found the problem right away and answered any questions I had.”
– Jose M.
“The technician was kind and courteous, very knowledgeable Took time to explain step-by-step everything that he did. I highly recommend you to my family and friends.”
– Mitzi T.
“Technician quickly and efficiently identified what was wrong with my unit, and fixed the issue.”
– Marcus T.
“Very professional and informative about the problem with the air conditioner”
– Audrey T.
“All of these young men worked hard, acted professionally, stayed on task, communicated effectively and respectfully, and did the job well and quickly, too. I am also impressed with how quickly the team at my home worked with Scott to create the documentation needed for my insurance claim. This company has gone above and beyond!”
– Lisa M.
“Excellent service. I would highly recommend.”
– Joanna W.
“Showed up early. Was quick, courteous and clean.”
– Brent M.
“Very nice and helpful
Very prompt”
– Buddy P.
“They got straight to it. They were efficient. They were likable. They knew what they were doing.”
– Stephanie F.
“Michael was very nice and explain the problem with the A/C unit and how it needed to be repaired”
– Torrey K.
“Super nice and professional!”
– David C.
“Mr Greg did a great job for us. He was informative and helped us find a solution for improving our ac performance and lowering our utility bill.”
– Steven L.
“Greg was quick, helpful, informative, and overall friendly. Couldn't have been happier with his service, and as I sit in my now cool house, my family and I are very grateful for his rapid response and speedy repair.”
– Jeremy L.
“very respectful and even though he's young he seems to know exactly what he's doing. He explained things to me and I loved that”
– Tennille j.
“We had a mini split system installed and the crew was very professional. They had to come back to tweak the system but very satisfied with the product and service.”
– Jamie G.
“He shared with us all we needed to know and answered our questions thoroughly.”
– Stephanie F.
“Great job! Very knowledgeable and professional”
– Eric C.
“Wonderful. Technician was very helpful.”
– Natalia D.
“very nice and he knew what he was doing and answer all the questions I had for him”
– Larry y.
“He was professional and got the job done.”
– Stephanie F.
“Jonathan was very thorough in describing all the options available for replacing my defective central air unit. He very patiently answered all my questions.”
– Lissa D.
“Jack explained to me what was wrong with my unit and actually showed me what the problem was before doing the work.”
– Lissa D.
“Jack King did a great job and has my AC up and running. Thanks!”
– Jason D.
“Matt and his crew did an excellent job and they were on time to get the job done.”
– Hoyt B.
“I am very pleased with my experience. Prompt, efficient, courteous service from all involved made it a painless process. I highly recommend them!”
– Alice Q.
“The technician, Michael Wood, was very efficient and polite. He did a great job, fixing our unit.”
– Karen L.
“Michael was great!! He listened to me when I told him what was going on with my AC unit. He told me everything he was doing/checking on the unit.He was very nice and knew what he was doing !! Thx Michael!!!”
– Susan C.
“Michael was excellent. Very nice and professional. Fixed the freon leak and explained everything he did.”
– Shane H.
“Very professional and polite.. offered a product to help clean the air.”
– Dianna B.
“Estimate for insurance purposes. Friendly and knowledgeable.”
– Darrell C.
“M&M was on time and the technician was very knowledgeable and answered all questions I had. The technician quickly took care of the issue at hand. Thanks you M&M”
– John U.
“Greg did a great job as usual. Friendly as he's working and explains what's going on and options. Great job!”
– Christopher S.
“Super nice and helpful with everything!”
– Brianna S.
“I think Greg has been to my house every spring or summer for at least the past 5 years. He is always courteous and professional. He takes care of the annual service and explains what is being done and why he is doing it. I always recommend M&M for servicing of HVAC systems.”
– Daniel G.
“My wife said he was very polite and sent pictures to me of the bad capacitor. Very thorough!”
– Bob C.
“Jonathan did an awesome job helping us make decision about how to repair/replace our unit. Very helpful in getting our unit back cooling.”
– Christie G.
“A very satisfactory experience!
Prompt, efficient service. Jonathan was thorough and patient With my several questions. I definitely recommend.”
– Alice Q.
“Absolutely loved the easiness to get a technician out to my house at 7pm Saturday night. I texted to create a repair request. Within a hour of me noticing my air unit wasn’t working, I had a technician out to diagnose the trouble.”
– Joseph P.
“Very nice, informative and professional.”
– Jamie B.
“Service guy was very friendly, knowledgeable and answered any and every question I had. Had a great experience and would gladly recommend them.”
– Joseph G.
“I called because I was having a similar issue with my air conditioner that I had previously and they sent someone out almost immediately. Within 30 minutes of the phone call, he was at my house checking everything. Michael was very professional and answered every question I had. I am extremely satisfied and would recommend them to friends and family! Excellent job!”
– Samantha S.
“Tray was quite professional and adequately answered my concerns.”
– Bob H.
“John explained everything in his estimate with us in great detail. No real pressure but wanted us to understand everything.”
– Chris D.
“Jack was very efficient and explained everything to me.”
– Chris D.
“He was friendly, knowledgeable, and professional”
– Ashley L.
“Very thorough and did a great job of explaining the repair process.
Had me fixed up within an hour. Great job!”
– Rachel A.
“Fast service, very professional and knowledgeable. When I need a new unit or repair, I will use this company.”
– Sandra G.
“We were very pleased with service.Tech Jack King arrived and discovers problem and seems very knowledgeable with mini -split systems.Very dependable”
– Debbie N.
“Outstanding service on a Sunday Morning! They had my air conditioner up and running within an hour from the time I called.”
– Jeremy M.
“Michael came out on a Saturday night and was extremely thorough and informative. So thankful we have you taking care of us!”
– Rick N.
“Tray was prompt friendly polite and professional when servicing my air conditioner. I look forward to having him back in the fall or as needed.”
– James S.
“Excellent is all I can say!!! Jonathan was awsome!”
– Jenny B.
“Mr Rayburn was very knowledgeable about various types AC units available. Thoroughly discussed pro and cons of each option to replace our old AC unit. We did not feel pressured To buy right away and he left the decision completely up to us. He seemed very experienced and was very courteous. All our concerns were addressed and all our questions were answered very well.”
– Dan D.
“Excellent service! Caring technician! Finished quickly. Fast response for service when I called Thank you!”
– Brenda A.
“Mr. Fairley was very courteous and quickly diagnosed the problem with our air conditioner. He was very knowledgeable about our AC system and was able to explain the options available to us to fix the problem.”
– Jan A.
“Trey was very professional and strong in product knowledge. He was on time, very courteous and polite. He explained everything he was going to do. He left everything in tact and clean . He made recommendations of new product I was not aware of yet very interested in for my home. He has a great future in this industry.”
– Mary Sue T.
“Did a very very good job explained. everything to me did not rush took quality time to service everything..offered me a service plan I would highly recommend m.m.scale 1 to 10 ..a 10”
– Daphne W.
“Great service and friendly staff. A pleasure to do business with, will call for all future ac needs”
– Warren S.
“Very professional. Very cautious around my children. Very knowledgeable about everything.”
– Teresa D.
“Everyone was very nice that I dealt with and the technician named Greg that they sent out was very professional and completed the work in a timely manner. He was a very good representative of this company for his professionalism, his niceness and his customer service.”
– Joyce S.
“Jack King is the most professional A/C guy there is. I will definitely ask for him every time to come maintenance my A/C.”
– Josh D.
“Trey did a good job and seemed to be very thorough and appeared to know what he was doing. Very courteous and on time.”
– Mitch E.
“Technician performed his job quickly and professionally. He also pointed out that a faulty air filter was quite possibly the cause of my unit malfunctioning.”
– Marcus T.
“Greg and Trey were the best. He came back to do what he said he would do, all while explaining to Trey why he was doing it. Went above and beyond to find the leak, and fixed it… thank you for sending Greg back !”
– Sara S.
“Greg is always very nice and polite. Today he went back to the shop to get parts to make sure my ac drain did not leak again. This was after 5 pm. He said he did not want this issue to wait”
– Vicky P.
“Greg was very knowledgeable about what he was doing and saying. But he talk mostly with my dad.”
– Angeline E.
“Great overall work, took his time, and repaired wat needed..”
– Nancy S.
“He came right on time. Explained the problem and showed us what needed to be repaired.. And got right on the phone to solve the issue.”
– Nancy S.
“Awesome service! Thank you Michael and Jonathan!”
– Cassidy C.
“Great always is dependable and does great work”
– Stephen L.
“Very knowledgeable quick and efficient and professional I would definitely call Greg if I have any further issues.”
– Carolyn A.
“Technician was knowledgeable, courteous, and very professional. Clearly explained everything and provided the best options.”
– Andy L.
“The technician Was very friendly, respectful, and experienced and pleasant would be nice to have him service our unit next time”
– Carolyn M.
“Always very polite & informative!”
– Stephen L.
“Called at 8 am, Greg was here by 9(my house is close to office too). ? unit was froze up, so cut off , returned this afternoon to check Freon, but because of rain, they will have to come back to find leak… Greg seemed knowledgeable and like he will be back to finish the job… I always doubt when you pay in full, so now we wait for a pretty day.”
– Sara S.
“The entire team did a great job. We're very professional. Cleaned up after themselves. Overall satisfied.”
– Jamie W.
“Jack and Trey were awesome! Jack diagnosed my issue quickly and accurately yesterday and they were both here this morning ready to replace my unit. They are both very friendly, easy to talk to in language I can understand. I received a text message letting me know when they were on their way. Overall, very positive experience. Highly recommend.”
– Audi C.
“05-20-2020. Our air conditioner motor went out thus depriving us of much-needed cooling. The repairman came in a timely manner and repaired the motor and did some other needed maintenance. As a senior citizen, I appreciated the politeness of the repairman. I always call M & M when I need a/c repair.”
– Walter W.
“Greg was professional, knowledgeable and friendly!!!”
– Kimberly C.
“Tech was fast and courteous! Extremely pleased!”
– Jo A.
“The service I recieved exceeded my expectations. I called and the same day I recieved fast, friendly and affordable service. Thanks M&M Cooling! You guys are cool with me!”
– Joyce S.
“Jack was very helpful and very nice!”
– Ethan C.
“Ever thing was fine. Both workers were very polite and nice”
– Alvie B.
“Jonathan was great. Very knowledgeable and explained all options thoroughly.”
– Rod P.
“Everything was good. They just came to make the new install from last fall was still working properly before summer weather.”
– Lea T.
“Tech was very knowledgeable and helpful”
– Russ T.
“My neighbor took care of the service fromTrey Evans.He said Trey was courteous and said everything was good.”
– Geraldine K.
“Greg was great…professional and answered all our questions during maintenance of unit. Honest and knowledgeable in his assessment of our heat/cool system. Highly recommend M & M.”
– James S.
“Mr Wood came in, repaired the ac, and was very professional about his work and friendly. That is why we use y’all for our repairs and installation. Edwin set a good standard and y’all are continuing it. Thanks”
– Walter B.
“Great Service tech! Fast and efficient! Thermostat was priced high.”
– Joey W.
“Outstanding work very professional and customer focused!!”
– Matt K.
“Very friendly and knowledgeable”
– Victor P.
“I was very pleased with Mr. King’s professionalism. He was very timely in his completion of the repair. The house is cooling. Thanks”
– HA P.
“Mike, is one of the most polite and professional young man you could meet in his profession. Well spoken as he explained the repair and extent of the job, ordered parts using up to date tools. Emailed both my husband and I a copy of the estimate. Returned next morning to complete work with an apprentice which was also amazing. Great job guys. Both are truly asset to any company, would recommend M & M Heating and Cooling. Mike, also sold us a yearly service contract, which was a great suggestion considering we have three air units ? one happy customer.”
– Wendy P.
“Tray did a great job. Very courteous and professional”
– Eric J.
“Had spring A/C service. Greg was on time and did a thorough job. I will request Greg for our next service.”
– Michael C.
“Great experience. Prompt, polite, and did the job.”
– Harry S.
“Very professional, knowledgeable, and was able to answer all questions we had. Would definitely recommend based off of his professionalism.”
– Amanda W.
“Very polite, mannerly young man. Seemed to be very thorough.”
– Nancy A.
“The tech was friendly and timely about arrival and work. I appreciate the call before arrival.”
– Judy W.
“Michael fixes our problem with the thermostat. Thanks so much!”
– Tina H.
“Greg was friendly and professional. Answered all my questions. I especially like the shoe covers! Thank you!”
– Tina H.
“Johnathon Rayburn was very professional and courteous.”
– Cody H.
“Fantastic. Listened to all needs. Evaluated best plans. Gave options. Followed through with my choice as if it was the choice he would have made. Competence is very high.”
– Jim H.
“Trey was extremely polite and made me think he was very knowledgeable. I think he did a great job !!!”
– Alice W.
“Greg was very courteous and honest with us.”
– Ashley L.
“Jonathan Rayburn was great! We were really satisfied with him and would definitely recommend family and friends to him.”
– David R.
“Jack was very pleasant n knowledgeable.”
– Pam C.
“I was thoroughly informed as to how my indoor air quality could be improved.”
– David M.
“Michael did an amazing job. He was thorough and upfront with all issues!”
– Luke W.
“Really liked Tray. Thought he was very knowledgeable and professional!”
– Jamie D.
“Tray was thorough and kept me informed about what was happening the whole time. Great people skills and answered my questions and concerns. Great job!”
– Christopher S.
“Very professional and friendly. They did a great job. Highly satisfied”
– David &Rachel R.
“The guy that came out was very nice and took the time to explain to me what he was doing and why.. I would like to say his name but I will not . I didn't feel as though he was trying to RIP me off. I was feeling that way at first.”
– Barbara W.
“Michael wood very professional and courteous”
– Allison C.
“Great job! I am getting cool now. Quick Response. Thank you very much for coming!”
– Vicky P.
“Michael came out for call on my upstairs unit no longer blowing cold AC. Got me back up and running quickly, explained everything. Will follow up on part replacement.”
– Luke S.
“Called late on a Friday after another company didn’t show up. They were here within 45 minutes and got my air fixed in the same day. I am very impressed with this company !”
– Kasey R.
“Greg came on time, performing ed his job well, kept in conjunction as to what was wrong. He was courteous and professional.”
– Cathy D.
“Very pleased. Done in a very professional manner”
– Eileen S.
“Billy was very kind and professional. He went straight to work to identify the problem. Even though he ultimately determined there was no mechanical issue, he performed a thorough inspection of the unit to ensure it was operating properly. He took the time to suggest how to most efficiently operate the unit so that we don’t have trouble again.”
– Kelly H.
“They were great!! So polite and helpful. They diagnosed the job and fixed it quickly. I’ll definitely use y’all again and recommend you to others.”
– Mary Lynn C.
“Very nice young man. Very professional and courteous. Does a wonderful job. Want him to do any other job that I may have.”
– Brandie P.
“They came to install a new unit at my Son n laws home.Everyone was very polite and worked with great skill to compleu the work! These are the best H&A businesses ever! Great workers an knowledge! Give them a call anytime you need work done the right way! You wont regret dealing with them!!”
– Nancy E.
“I liked the technology of seeing a picture of person coming to the house. That is helpful!”
– Julie H.
“Michael Wood did our repair. He did a great job and was very professional. Would recommend this company to anyone.”
– Jason D.
“Everyone from start to finish were exceptional. They kept me informed on all progress. Kept their word on dates and times, and the installation was flawless. I couldn’t be happier!!”
– Kim D.
“Jack Is always kind and professional”
– Kasie W.
“Matt was exceptional along with his entire team, I wish I could name them all but they know who they are. Very professional and knowledgeable. They installed my entire HVAC unit and did an outstanding job. Quality and Service are top notch. I would recommend M&M 100% of the time. If you aren’t using M&M then you aren’t using the best!!”
– E.G. C.
“Johnathan was on time for the assessment, during the assessment explained what was need, and how it be don and he also gave a time estimated frame for the work. When the assessment was completed he thanked me for considering M & M services. Yes I will recommend your company to anyone needing your service.”
– Marilyn D.
“Micheal was very knowledgeable and courteous.a plesireable experience”
– Bobby C.
“It was the coldest morning we had this winter & we had no heat they arrived 45 minutes after call was made. Micheal was our service technician, he was very courteous, extremely knowledgeable, & explained everything that needed to be done and what the charges would be, before he did the repair. After finishing he told us about the ESA program that they had in place and fully explained it. He is welcomed to do service for us any time we need M & M.”
– Gerald W.
“Very professional, prompt, and polite. Extremely knowledgeable about the issue and the repair options.”
– Meredith T.
“Extremely courteous and professional. He explained needed repairs, gave estimates and options.”
– Julie W.
“Billy was very nice and professional.”
– Carrie B.
“He was very informative and answered every question I had and told the pros and cons about each of the units that I asked him about. He’s a very polite young man and respectful of what the customer wants”
– Pam G.
“Jack and the other guy were prompt, kind, and efficient”
– Rory T.
“Greg did a great job! He took the time to explain things and also cared enough to warn about possible future problems.”
– Jamie F.
“Outstanding job with quality workmanship and professional crew!! Would definitely recommend M&M for all your Heat and Air needs!”
– Matt K.
“Greg was outstanding!!!
Very professional”
– Matt K.
“Greg was very helpful, quick to arrive, efficient once here, and honest. I would recommend.”
– Tyler B.
“He was very nice , professional ..
Did a great shop checking everything !”
– Jan B.
“Prompt and professional. Technician was able to repair our heater in a timely manner.”
– Samantha J.
“Johnathan was awesome. Professional. Very thorough and clear.”
– Sandy G.
“Our new pump wasn't putting out heat and he fixed it no time at all. He is very good at his job.”
– Barbara S.
“A+++ customer service and technicians. I can’t speak highly enough about the friendly staff and technicians that answered all my questions. I called during the late morning to set up an appointment for a diagnosis on why my mini split heat was not working, and they were able to come early evening the same day! Very professional company. They called me before they dispatched a technician to make sure I would be at home and they also sent a text message to my phone when the technician was on his way with a photo ID to know who to expect. Awesome staff! Do not hesitate to call them!”
– Josh B.
“Michael was great! He’s very polite and knowledgeable!”
– Earika F.
“The technicians are very kind and courteous and do their very best to fix the problem in a very timely manner, I highly recommend them!”
– Mitzi T.
“The guys were very efficient and knowledgeable. They had to do some extra work to ensure that carbon monoxide wouldn't get in the house that our roofer DID NOT do. So we are very pleased with M & M Heating and Cooling and will be using yall from here on out!”
– Travis B.
“Michael was very knowledgeable about my furnace he explained my problem and fixed it. And sold me on a premaintance plan. Thanks Michael Wood.”
– Terri B.
“Very helpful and informative and he got me back going”
– Braxton R.
“Very friendly and professional. Jack kept me updated and involved in what he was doing and how it would help our unit maintain its performance level. Thanks!”
– Christopher S.
“Very courteous and professional”
– Allison C.
“Technician was very kind and courteous, very knowledgeable about what the problem was, and is in the process of getting it fixed.”
– Mitzi T.
“When we called, the receptionist was very friendly, helpful and informative! The technician called ahead of arrival just like she said he would. M.W. was patient with me and very knowledgeable and gave me options with no pressure…very pleased with M & M!”
– Russell T.
“The whole crew were quite, professional & very open to be asked questions. Even did excellent cleanup. Never felt they were trying to hurry to the next job. We were 100% pleased & would give very positive recommendation to anyone needing work done.”
– Katherine R.
“The tech was friendly and timely about arrival and work. I appreciate the call before arrival.”
– Judy W.
“Great job. Mike and Trey were professional, quick and knowledgeable.”
– Craig R.
“Great customer service!! Great price!!”
– William H.
“Michael is awesome. Knowledgeable, courteous, considerate, infomitive and very efficient.”
– Barbara S.
“Really great service from Greg and his helper :)”
– Are M.
“Michael Wood was my technician, a super nice young man who took care of checking my furnace. He was courteous and efficient and seemed to reflect the excellent services I have come to experience from M&M Heating and Cooling.”
– Jim S.
“M&N great service and on time as always will continue to do business with them!”
– Stephen H.
“Technician did a wonderful job. He was very professional and completed the repair quickly.”
– William H.
“Johnathon was very professional and explained all my options for a new AC unit in detail. This has made my decision on what type system to purchase much easier.”
– Rominita A.
“Identified and fixed the problem in no time. Very satisfied with the service!”
– Jamie F.
“All the M&M guys who have been here this year at been very pleasant, informative and polite”
– Vicky P.
“I appreciated repairing furnace and maintenance in one afternoon since I had to take off work.”
– Christy E.
“Nice courteous gentlemen who explained everything in detail i was well pleased with his service”
– Jeff M.
“Mr. King always does a Great Job. Thanks”
– Candice P.
“The repair was well explained, fast, and effective.”
– David M.
“Very polite, knowledgeable. Thorough inspection”
– Nancy A.
“Couldn’t be more satisfied. Excellent service.”
– David S.
“I called and in just a few minutes had a repair man ( Jack King ) here. I am now warm. Great job love M&M heating and cooling. Thank you”
– Beverly S.
“Very personable, seem to be through, expedient, knowledgeable, and on top of service. I enjoyed the service and the technician very much.”
– Steve W.
“Very polite told me everything he did and why made suggestions also”
– Sherry H.
“He was very thorough and professional.”
– Amy L.
“From the initial call to set up the assessment to the finished job, in was very impressed by the level of professionalism. Jonathan made sure I was informed every step of the way. The service techs greeted me and introduced themselves, and kept me informed as to what was happening the whole time. I couldn't have asked for a nicer, more professional team. They left my house clean. They made sure I didnt have any questions before they left. Both service techs thanked me for the opportunity to work with me. 5 star service A+++ job. I will be recommending M&M to anyone that needs heating or cooling service.”
– Randy S.
“Very nice, knowledgeable young man.”
– Lisa W.
“We just moved in to our new home. Jack King the technician got us situated. Thank you very much.”
– Mike M.
“He was very professional and courteous and knowledgeable!!!”
– Tundra B.
“Very knowledgeable & good explanation of duct problem. Also submitted a detailed quote.”
– Katherine R.
“Phenomenal. It didn't take him hardly any time at all an d he knew exactly what was wrong with our unit right away.”
– Barbara S.
“Very knowledgeable and informative.”
– Barbara S.
“Receptionist excellent. Greg was prompt and very nice. Checked and explained everything before he did anything. Serviced unit and was on his way in record time. Excellent work! Thanks so much!”
– Brenda A.
“We got a quote from Jonathan and he was exceptionally friendly, knowledgeable and professional. Very pleasant experience!”
– Sheila R.
“Mr. Wood was very thorough and upfront about the service he performed.”
– Steve P.
“Service by Jack King. He did a great job of servicing our system and getting us ready for the winter. He replaced an older pipe that was part of our previous system. He was very friendly and professional and the work was reviewed by a quality assurance person (I forgot the name) who also was very professional. The guys relit the pilot light on the gas water heater, but I think they left the setting too low for hot water. Will check with you in the morning 10/16 to see about getting the heat setting on the water heater increased.”
– George S.
“Greg was very sharp and quick in his assessment. He sold me a maintenance plan that I was going to look into anyway.”
– Bob C.
“Greg was professional, knowledgeable, polite, efficient, and helpful in teaching me how to use my thermostat after turning on my heat. A+!”
– Jason D.
“Job was done well and technicians were quite professional.”
– Robert C.
“Mr. Fairley was extremely nice. Easy to talk to. Took time to explain the unit inspection and answer questions. Very pleased with this technician.”
– Brent M.
“The technicians were very polite. They preformed the repair in a professional manner. Excellent service”
– Jim H.
“Jack is the BEST!! He is very pleasant and to the point as well as considerate!!”
– Melinda B.
“Michael W. was very professional and polite. He found the problem and fixed it promptly. Very refreshing to see a young person willing and able to complete a job well!”
– sharon d.
“Austin was very friendly. He replaced an apparently faulty valve and explained the issue”
– Vicky P.
“Mike, is one of the most polite and professional young man you could meet in his profession. Well spoken as he explained the repair and extent of the job, ordered parts using up to date tools. Emailed both my husband and I a copy of the estimate. Returned next morning to complete work with an apprentice which was also amazing. Great job guys. Both are truly asset to any company, would recommend M & M Heating and Cooling. Mike, also sold us a yearly service contract, which was a great suggestion considering we have three air units ? one happy customer.”
– Wendy P.
“Greg was professional and explained what was needed and why. Highly recommend Greg and M & M.”
– Gary B.
“Johnathan was awesome. Explained everything very well and was very attentive.”
– William S.
“Greg was great! He’s a very nice guy.”
– Deyan P.
“Greg is always kind and completely easy to understand. He works very hard to give me great explanations. And, always does what he says he’s going to do.”
– Kate F.
“Michael did a great job. My a/c is working wonderfully, even in this heat and humidity. Tell Michael Wood thank you!”
– Leigh R.
“Serviceperson arrived very soon after my call and as always–very nice, polite and informative. Said added coolant due leak causing cooling unit to not function correctly,
To be followed by service tech to look again for leak. Unit installed May? This year 2019. Several service calls to determine reason for malfunction that prevents cooling”
– Vicky P.
“Very polite, nice, and quick to resolve the issue!”
– Madeline H.
“Once again he went above and beyond what you would expect from a service professional. Very very knowledgeable, respectful, and courteous. He followed his company procedures with detail and is proficient at executed his job duties.”
– Jonathan O.
“Very nice guy and very knowledgeable. I appreciate him taking time out of his night to fix our air unit now we can sleep better.”
– Aaron H.
“Michael kept me informed as to the repairs needed to make sure I wanted him to complete. Appreciate him and the company very much for getting to this repair today.”
– Chris S.
“Jack was there on time…figured out the problem quickly and had my service restored in 30 minutes.”
– Todd C.
“Michael was very professional, efficient, and nice. I appreciate the quick response also, to my call!”
– Sonya E.
“He was really friendly and awesome worker….”
– Sophia J.
“The service technician was very professional. He was friendly and very knowledgeable. The technician also saved me money by doing a fast affective and efficient job. Thank you. M&M”
– James T.
“Professional, Courteous, Knowledgable, and Efficient”
– Jonathan O.
“They are very professional and answered all our questions. The work was done right and fast, they were awsome!”
– Kristen B.
“Greg was very knowledgeable, friendly, answered all the questions we had and explained the best option for us.”
– Steve B.
“Great technician! Very helpful and knowledgeable!”
– Shannon A.
“Greg was very nice and professional! I’m glad to get him out here before I had a problem.”
– Kris R.
“Competent and courteous”
– Joellen Hale M.
“Very knowledgeable,fast,&polite”
– Michael M.
“Michael was professional and knowledgeable. I am very inquisitive by nature, and Michael patiently went above and beyond to explain what he was doing as he fixed the ac's drain.”
– Sharon D.
“Great service. Would recommend them to anyone”
– Devon B.
“Johnathan was very professional and really helpful.”
– Chad B.
“Very helpful and made to understand fully.”
– Chase C.
“The people at M&M are the best! They really go above and beyond! I highly recommend them!! I will definitely tell everyone who ever mentions heating and air, how awesome they are!!”
– Karen L.
“They were very professional and courteous and hopefully the issue is fixed with both units. They seemed to very knowledgeable about the layouts of the air conditioners and could see right off problems that needed addressing. The staff were very friendly and courteous as well!”
– Walter E.
“Everyone was Very professional and honest from the phone staff to the actual service guys who came out”
– Catrina B.
“Quick response. Quality work.Good price.”
– Robert M.
“The two guys that came out for the initial repair were very courteous and kind as was the salesman. We appreciate your prompt and courteous service. Thanks for the opportunity to give our input!”
– Maggie S.
“Great job along with very detailed explanation afterwards.”
– Natasha L.
“Johnathan was friendly, professional, prompt, and arranged his visit to my home that same day to accommodate my schedule. Went above and beyond to answer our questions and review our options. His stellar performance just reinforces the trust and confidence that we already have in M&M based on our past experience with the company. I wouldn’t trust anyone else to do this AC instillation.”
– Andrea T.
“Greg Fairley and his assistant, Tray Evans, where the best service providers I’ve ever had the pleasure of dealing with in my whole life. They went above and beyond, and then some. I am a real estate agent, and I will definitely recommend them to all of my clients. They really are the best!”
– Karen L.
“They came and contacted me. Even sent picture of who was coming. They were polite and told me they were finished.”
– Beverly S.
“Jack provided prompt courteous service and advised me that a surge protector might be a good idea. He installed the device promptly. Very nice young fellow.”
– Jim S.
“Thank you guys and gal for the excellent job you did installing our new all in one package deal and suggesting the APCO clean air to be installed with it. Very grateful for the fast and professional job we received and we will recommend M&M to everyone.”
– Judy M.
“Greg did a great job installing thermostat”
– Mark H.
“Talked him over phone he was very informative really liked the way he explained everything”
– Reginald M.
“Jack and Tre are great duo. They helped me understand what was going on with my AC unit in simple terms along with giving me future information on how to maintain my unit. You can’t go wrong with M and M.”
– Ashley M.
“It was the day of my brothers funeral and half of our house the air was out. Prompt service, part replaced, home was cool for overnight out of town guests”
– Vonda P.
“Gave us all options and information to make the right choice for our needs. Responded very quickly to our need for service.”
– jerry M.
“Jack was knowledgeable and explained to my 81 year old father all the Information about what he did so he could understand. Great employee”
– Richard P.
“Greg is so easy to work with, very patient and kind every time!”
– Kate F.
“Tech was friendly and professional, and resolved issue in a timely manner!! Thanks M&M!”
– Robert S.
“Jack was honest, helpful, and thorough.”
– Andy C.
“Jack was knowledgeable and got my issue resolved quickly and was very nice.”
– Jason B.
“Quick response and excellent service.”
– Todd B.
“Installation crew were nice, answered all questions. Did good job”
– Ben K.
“I called for an estimate. Jonathan was prompt with a return phone and a visit to give an estimate. Very nice and polite young man.”
– Sonya B.
“Prompt and courteous service. Workmanship and quality of repair was very satisfactory.”
– Bernie S.
“Robert Spradling competently serviced my HVAC System. He recommended areas (with pics) that would improve the longevity and functionality of my system. Robert was thorough in his work. I rate his personality and overall demeanor as great. Thank you for sending Robert Spralding.”
– Linda G.
“Jonathan Rayburn came out to go over option for replacing my unit. On time and very knowledgeable. Answered all question. Great experience.”
– Don B.
“Professional. Explained process well.”
– Jennifer W.
“My entire system installed in one morning! Great job. I’m very pleased with the job. Very professional.”
– Kelly M.
“Robert did a great job. Very professional and helpful”
– Kelly M.
“He was very nice and polite. Done a very good job explaining the processes.”
– Connie E.
“M&M practically told me what I would be needing to upgrade my outdated and broken system. They went over and above on the new installation, even performing some carpentry/framework, re-wiring, and other stuff. Pretty much worked a whole day straight to finish. New system was so quiet I couldn’t even tell it was running. I now have icicles hanging from the ceiling and a consistent arctic breeze flowing throughout my house. Jonathan made the process run smoothly and the crew was very professional and informative.”
– Ryan H.
“Serviceman was very knowledgeable of equipment and maintenance.”
– Carolyn M.
“Very friendly and knowledgeable technician, would definitely recommend M&M to anyone.”
– Mitzi T.
“Thorough, quality maintenance for newer installed system. I am always learning new things and getting great advice on the best options available for my unit. Great service!!”
– Brandi B.
“Greg was fantastic. Thanks so much. I would highly recommend you guys.”
– Jason A.
“Great feedback and speed of service!”
– Richard S.
“Greg was very professional and friendly!”
– Rebecca B.
“Obviously, hated to hear that my best option regarding my A/C unit is getting a new one, but Greg is definitely very knowledgeable, patient and willing to help.
I could not ask for a tech to be any nicer and to provide me with more applicable info than Greg did. Wish all folks who come to my home to do work were as experienced, helpful and pleasant.”
– Vicky P.
“The technician was Jack. He did an eccellent job!”
– Linda J.
“Friendly, professional, explains products and needs well”
– Jennifer W.
“Very knowledgeable and informative.”
– Nanette S.
“Great job. Great service.”
– Croag R.
“Awesome. 5 stars
Jonathon Rayburn”
– Ray S.
“Great service. Fast and friendly.”
– Billie Jean T.
“Knowledgeable Courteous Efficiency. Good business and great staff. Thanks”
– Ted C.
“Friendly, professional, top of the line. Could not have asked for better. They are the best!”
– Ron C.
“Billy did an outstanding job! Very knowledgeable, courteous and efficient.”
– JAMES E.
“He was very nice and polite.”
– Shelithea D.
“Installers showed up when scheduled. Took the time to understand what I wanted and gave me a couple location options for best results. Professional and courteous. They were careful to not damage any wall or flooring and completed installation same day. I would recommend this team of installers without hesitation.”
– Gary B.
“He done. Excellent Job I’m well pleased”
– Mary C.
“The crew was very professional and courteous.”
– Jonathan T.
“Excellent service!! Wonderful customer service….expert knowledge of heating and air.”
– Shawn & Lynita D.
“Greg was friendly and professional. Answered all my questions. I especially like the shoe covers! Thank you!”
– Tina H.
“Very satisfied!! The staff was willing & able to work around my schedule. My technician Jack was Prompt, knowledgeable, professional and resolved my issue in a timely manner. Highly recommend”
– Wendy L.
“Tyler was very knowledgeable and promptly answered any questions I had. His staff were very respectful and worked hard to meet my expectations. A very great experience which I have shared with several friends already.”
– James H.
“Very knowledgeable and gave me three options. Other company had given me quote on cheapest unit”
– James H.
“He was courteous friendly efficient service he explained what he had did to get my unit back to work
And change the battery”
– Lottie R.
“Very courteous. Very competent. Delivered not the greatest news but we sorta expected to replace entire unit but was able to do so very nicely”
– Becky E.
“These guys were immaculate! Kept everything clean as they worked, and made sure everything was back in it's place before they left. Couldn't ask for a better crew! Kudos!”
– Stacy S.
“Jonathan is as busy a guy as I’ve ever seen yet he is friendly, answers the phone when u call, and is generous with his time.”
– David B.
“He was informative, polite , efficient.”
– Lynn M.
“He was informative, polite , efficient.”
– Lynn M.
“Greg did a great job. He was kind, like he always is. I appreciate his remembering coming to my house for other jobs.”
– Kate F.
“He was very nice. Was able to answer my questions and give me hope for what we were hoping to accomplish.”
– Jamie W.
“Jonathon was very nice and explained things very well. He answered all of our questions.”
– Amanda D.
“Jonathan was Timely and precise, and gave me four different options to choose from for my quotes on installation. Very nice young man.”
– Stacy S.
“best hvac company in mississippi”
– danny w.
“These guys are the future of the industry. High-tech equipment and commitment to training and knowledge and it shows!”
– Bill M.
“Billy was clean, prompt, polite, and professional. He even wore shoe covers to protect my new carpet. My dog even liked him and my dog doesn't like many people!”
– Pat S.
“Great experience. Our furnace crapped out overnight, so we called M&M an hour before they opened & left a message. Got a callback within 15 minutes & the tech, Mykel, showed up about 30 minutes later. He was done after 10 minutes & we had heat. Doesn’t get much better than that!.”
– Steve S.
“M & M has rescued us from the cusp of certain hypothermia and from the brutal heat of Mississippi summers. They provide outstanding service at a most reasonable price. Highest recommendation!”
– Chris T.
“We were in a pinch.(I don’t like to be hot and it’s Mississippi in summer.) We have two massive units and I was sure one of them was out. Scott and the guys got right on it. Fixed it for a few dollars and found the leak. Big relief. They’re my goto AC/heat guys. Thanks for the quick turnaround and great service. Reasonable prices. Won’t sell you what you don’t need either. I like that.”
– Kelly M .